@tyrastarr6 We completely understand your frustrations here. Please send us a DM with the phone number associated with your Uber account, so we can assist you further.
@Rifumo_ @Uber_Support Neither do I. My account was recently hacked. After allowing the hacker to submit a fake Face ID @uber banned me for “account sharing”
@Uber_Support@Joyce_Motherof5 Hi Joyce, unfortunately Uber doesn’t seem to be interested in working with safe drivers. I had a perfect driving record/ratings and was recently deactivated after a hacker stole my account and submitted a fake face ID impersonating me. @Uber isn’t interested in solving problem.
Uber allowed a hacker to submit a Face ID while inside my account. As a result my account has been deactivated for “account sharing.” How do I submit a new photo / new Face ID and request humans to review my submissions? At this point I’m a victim of fraud. @Uber_Support#uber
@Uber_Support@Uber_Support False. You haven't taken this issue seriously whatsoever. I have screenshots of the hacker providing fraudulent info about me yet Uber keeps saying that I violated the community guidelines by "sharing my account." It's the most absurd thing I've ever seen.
@MA_CFIW I am the victim of fraud on Uber. If y'all actually care about helping full time rideshare workers, send me a DM. I'd love to talk. Here is my statement: https://t.co/cscpREdgF1