gourav chindlur

CEO @terceptinc: Machine Learning Driven Ad Revenue Management & Optimization

[gourav chindlur @gourav]

@makemytrip This is the support for a super loyal customer. Pls check my booking history, I have booked ~20 trips in the last 6 months. I know these are tough times for the travel industry. So, I only need an assurance of a refund as of now.. you can refund the money later.

[gourav chindlur @gourav]

@makemytrip Posting here as I don't have any other option. My US flights were cancelled by the airline and hence disappeared on my MMT login.

[gourav chindlur @gourav]

I have booked the ticket on @makemytrip , paid MMT booking charges, got a ticket confirmation from @makemytrip .. So, why should I now talk to the airline when I need support? (By the way, I have already spoken to the airline and they asked me to speak with the agent - MMT).

[Gautam Gandhi @gkgandhi]

Remember the brain can always be hired, but the heart and soul have to be earned

[gourav chindlur @gourav]

@nkht @goibibo Me too. but next flight I booked through cleartrip even though I found a better fare on goibibo and I have a bunch of points there.

[gourav chindlur @gourav]

Shitty experience with @goibibo this morning. 1. Booked flight from BLR to JFK (New York). Routing from Bangalore to Paris to Amsterdam to New York. I apparently need a Schengen visa to take this route. Was never informed during the booking on Goibibo. 😖😖😖😖

[gourav chindlur @gourav]

@goibibo I have already sent the ticket number and booking id as a DM. Did not receive any acknowledgement. Pls check.

[gourav chindlur @gourav]

@goibibo @SanjayBhasin5 @deepaktuli pls look into this. @goibibo customer care was deliberately not reachable. this is has been an extremely frustrating experience!

[gourav chindlur @gourav]

6. After 6 hours, @goibibo finally picks up the call and is claiming that my ticket is not cancelled and they cannot refund since it is a no-show. 😖😖😖😖

[gourav chindlur @gourav]

@goibibo @goibibo this is the booking id: Booking Id: RMDT4SU42

[Amit Somani ♫ @amitsomani]

A little app called WhatsApp was born 10 years ago :)