@megabusuk On 15.55 Cardiff-London coach. Driver did an unannounced detour via Oxford for no apparent reason. Maybe contact him to give an explanation as going to be very late now.
@megabusuk Thanks Becky. I understand that these things happen, but what was frustrating was that there was no information given by the driver at the time, leaving everyone wondering what was going on. Maybe ask him to keep people informed on changes to the journey next time. Thanks.
@nxcare Hi. Many thanks for this. However, I have since been charged again. I'm not worried about a refund, but could you look into why this is happening?
@nxcare Hi. I just booked a ticket via My Ac count on the understanding I would not be charged a booking fee. However I was. Could you look into why this was?
Ticket no. EUKPR091
@megabusuk Hi. I tried to change a ticket but had problems selecting the seating. I logged out and now it's not allowing me to choose that ticket. Can you let me know how I can do this? Thank you!