@HMRCcustomers help! Your chatbot is telling me I should have received a reply by 10 June,and because I haven’t I should speak to an adviser. But you don’t answer……just tried for 50 mins with no luck. What should I do next?
@GWRHelp your train manager on the 15.28 from London Paddington was a superstar! Kept everyone informed on a difficult journey with appropriate humour and understanding. Good luck continuing to deal with the conditions tomorrow…..
@BritishGasHelp do you know when the £200 Alternative Fuel Payment will be made to customers? We tried to call today, but the adviser was a little confused and told us to contact our electricity supplier directly-but that’s you!
@BritishGasHelp help!!! We’re waiting for a smart meter team person to call back, as our meter seems wrong. I have an 86 year old dad, and minimal heating on because we are just watching the numbers increase....been trying to sort out on phone since yesterday...🥲
@npowerhelp sorry to bother you, because of everything going on, I’m not in a position to give you a meter reading, but I can’t find anywhere on my online account to get in touch to explain this. Reading is due on 14th. What should I do?