#BACustomerService - Twitter Hashtag

6 months ago

@britishairways Dragging on since July. ref: ROTKKT . Org ticket:125-2200941243 / 44.Exc tickets:125-2204130162 / 63 001-2254035990. I was advised by BA that €543.00 was refunded to the original form of payment on 21 Sept. never got it! #bacustomerservice @CalumLaming

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Nirmal Srinivasan @nirmal2605

8 months ago

@British_Airways I am still waiting for your support to share the requested information. No response and no accountability and no proper customer service. How long we should wait to get our final response? #BritishAirways #BaBaggageLost #BACustomerService

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Siobhan Appleton @Applepipsqueaks

10 months ago

STILL no bags and no comms and no accountability from @British_Airways #bristishairways #bacustomerservice #BritishAirwayscustomerservice #bafail

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Mr Hugo PigNugget @SeanBobC

12 months ago

@British_Airways - trying to claim expenses & compensation for cancelled flight. You won’t take a call - divert to website. Website has closed our case, no explanation. No email, nothing. Contact me. This is v poor. #BACustomerService #ShitShow @sarahsuzec

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Michael Lotz @MikeLotz03

over 1 year ago

@British_Airways why is your IT department so crap at helping with a technical issue of removing 2FA from my account and allowing me to amend my mobile number. That department Cleary doesn't exist or work. 2 months of waiting and calling back. #bacustomerservice #britishairways

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clive downing @chippenhamclive

over 1 year ago

@British_Airways re exec club changes. Loyalty not rewarded. Cost cutting. My gfl was 8k away now 70k. Thanks but that’s it for me. Loyal premium fliers beware BA has changed. #iag #bagold #BAavios #bacustomerservice #baexecutiveclub

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bob hay @wwwbobhay

almost 2 years ago

British Airways customer services, why would my Club world booked seats BA0253 be changed at online check in 😡😡 i booked my seat preference months ago .. very poor Silver Executive club loyalty reward #Britishairways ##bacustomerservice #clubworld #executiveclub

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Paul D. Rennert @PDRennert

almost 2 years ago

Loads of disrespect here from @British_Airways - how hard is it for #BAcustomerservice to Followup?

Paul D. Rennert @PDRennert

almost 2 years ago

humans, please retweet hey @British_Airways we landed Tuesday night #BOS and were shown our bag coming on the later flight FOUR DAYS AGO. ITS STILL AT TERMINAL E at BOS - tag BA297223 , #BOSBA25728 I NEED AN UPDATE LETS GO

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Bobbee @bobbeecotter

over 2 years ago · Hillingdon

@piersmorgan @British_Airways Incredibly telling that you can respond to Piers within an hour, yet some of us are waiting in excess of 4 months for a complaint to be acknowledged. #BACustomerService

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Kate Fagelman @KateFagelman

over 4 years ago

#BritishAirways @British_Airways Will someone from BA baggage claims please come down to the many people who are searching for their luggage that has been missing for 4+ days. #lostluggage #BA #Heathrow #BAcustomerservice

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Wanderluster @Se1Banksider

almost 6 years ago

@British_Airways @MartinSLewis @UK_CAA @grantshapps Trying to use a BA voucher for a cancelled flight that BA forced us to take. Can’t use it online and nobody answering phones! Please can we sort this out. #bacustomerservice #bafraud #britishairways #voucher #IAG

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Miranda Dini @mirdini

about 6 years ago

@British_Airways your customer service options are appalling. Your website sends people in circles and your automated phone messages then just disconnect. What are we supposed to do? #CustomerService #bacustomerservice #baexecutiveclub

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Hugo Scott @eurekahugo

over 6 years ago

@britishairways Is there anyone who can tell me how to get the refund? You are deliberately making it difficult. No online form, no phones, no live chat #britishairways #bacomplaints #bacustomerservice

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Elaine O'Prey @ElaineOPrey

almost 7 years ago

@britishairways So come on BA what are you playing at? Booked holiday with you months ago to New York and you cancelled our outward flight. So we can stay in the hotel and fly home, just can't get there!! And nobody answering the phone. What happened to #BAcustomerservice?

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Elaine O'Prey @ElaineOPrey

almost 7 years ago

So come on #BA. What are you playing at? Booked holiday with you months ago to New York and you have just cancelled our outward flight. So we can stay in the hotel and fly home, just can't get there!! And nobody in #BAcustomerservice is answering the phone

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L Anthony @Meadmo

about 8 years ago

Warning BA customers, read T&Cs carefully.If you don't make outbound flight return auto cancelled.Appalling service.Parent missing 3mth baby's bedtime due to poor customer service.@British_Airways #BAcustomerservice

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