Top Tweets for #SMB39
#FF Networkers of the Week #SMB39 @RobertCollins @CutlerDave @JPAHealthComm @martysg @cvwarner @brittopham @justincholmes @jennzajac
@Cavallokristen Great presentation this morning at #SMB39 . Sorry didn't have a chance to chat after. Next time! Happy Holidays!
Thanks again to @mullenunbound for hosting our year-end Social Media Breakfast - #smb39 Great group & turnout.
Huge thanks to our great speakers at this morning's breakfast #SMB39 - @Cavallokristen @milliepark @cc_chapman and @martysg You Rocked!
Thanks to @SMBBoston and @mullenunbound for hosting #SMB39! The case studies and insights on the state of #social were inspiring.
Thanks @RobertCollins for a fantastic #smb39. Plenty of good insights from @Zipcar @JetBlue @cc_chapman and @Cavallokristen.
Bob is a pro's pro RT @sarahmontague: I think @RobertCollins is a skilled moderator and should have his own radio show/podcast #smb39
Future of social? Getting out of social silos and integrating comm's initiatives.-Millie Park, Zipcar #SMB39
Focus on social responses, but don't forget about customer service basics (phone support, etc.) @cc_chapman #SMB39
β #socialmedia doesnβt build culture, it reveals itβ - better have your voice, ideals, goals down before embarking... #smb39
Data is irrelevant without insight. @Cavallokristen #SMB39
What's your goal? How does what you recommend fit the moment, the context? Gr8 Q, @RobertCollins #SMB39
Today people expect transparency rather than perfection from brands @cavallokristen #SMB39
"People don't expect perfection as much as they expect transparency" - @Cavallokristen on social response to customer (complaints) #SMB39
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