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In a Financial Times report published today, an OpenAI senior employee reportedly said that “chat is dead.” The report also says that OpenAI executives see ChatGPT as a portal for introducing users to higher-value products. OpenAI seems to be rewriting the value of ChatGPT: away from relational and conversational experience, and toward task execution and transactions. Once again: why do AI companies get to decide in advance what users should use AI tools for? For many users, the most important part of ChatGPT is precisely chat. Because truly high-quality conversation is itself a complex and powerful capability. It means understanding context without condescension or templating, carrying emotional nuance, participating in shared thinking, and inspiring deeper exploration. These responses are highly personalized. They do not have standard answers. They are not a low-level substitute before agents arrive. They are part of the model’s value itself. During the GPT-4o period, OpenAI’s valuation rose from around $86 billion to $157 billion; ChatGPT’s mobile monthly revenue also grew after GPT-4o’s release, from around $29 million to over $45 million. OpenAI knows very well that naturalness and relational experience once helped drive its growth. It also used these qualities to shape the product’s public image. But now, AI companies are forcibly using terms like “emotional dependence” and “dead” to stigmatize and devalue the qualities users care about. This allows them to say, very conveniently: we gave you a stronger model, so you did not lose anything. In fact, we even upgraded the service. The company packages its own commercial strategy as the future users truly need, and then turns around to belittle the ways of using AI that users have already proven valuable. How arrogant. Even if we take a step back, does using AI tools merely to complete tasks mean users no longer need chat? Are users and models supposed to spit 0101011 at each other? Without high-quality conversational ability, so-called agents will only become more expensive, more complex, and harder-to-correct automation black boxes. A model’s capability ≠ its ability to be converted into commercial value. A model’s value = the value users actually experience. The full report here: https://t.co/oikx5JxZjp #keep4o #StopAIPaternalism #userRights #AIrights