@thewhitecompany Hi Jo, I’ve sent you a DM along with 2 videos demonstrating the problem. If somebody could please review and help ASAP, it would be appreciated! Thanks.
@thewhitecompany Hi Jo, the website appears to finally be functioning but I’m trying to checkout & send my order to NZ & every time I click ‘Confirm Address’ under Delivery Details, nothing happens! I’ve tried 3 diff browsers & both laptop & phone with same issue. Please help!
@thewhitecompany Thanks for your response Maria. Can you please confirm that the MAGIC20 promo code will remain available tomorrow (or whenever the website issues are resolved)?
Hi @TKMaxx_UK, RE: Order No. 26070802 with Next Day Delivery.
Only 11 of the 30 items have been delivered, all in 1 parcel. The shipping label shows 1 of 1 packages.
There is no Dispatch Note & nothing on email to show further packages will be delivered.
Please help! Thanks
I'd like to take a moment to recommend @ArenaFlowers: - They're ranked UK's #1 ethical flower delivery company (7 years in a row) - They plant a tree for every order - Their flowers are beautiful - 10% off your 1st order with code TWEETS > Take a look https://t.co/W0YLlZdG6A
@HelloFreshUK Is there a problem with the app? I’ve been trying to report issues with ingredients for last couple of days & it won’t let me ‘Ask A Question’ & when I get option to ‘Contact Agent’ it takes me back to the beginning again ... I’m going round in circles! Please help!
@rustyjellybaby @TheRhodri @clarentina The official guidance on social distancing & protecting the elderly & vulnerable has been released here: https://t.co/a5M9ARwUQJ
FYI, Diabetes is on the list of those who should now be ‘social distancing’ ... Hope this helps x
Some extraordinary NHS Diabetes HCPs are adding to their workload(!!) to help provide a bit more certainty around COVID-19 to Diabetic’s! Check out @_diabetes101 which will be fully up & rubbing next Monday!
#GBDoc#T1Diabetes#PWD#COVID19
@TheRhodri Some extraordinary NHS Diabetes HCPs are adding to their workload(!!) to help provide a bit more certainty around COVID-19 to Diabetic’s! Check out @_diabetes101 which will be fully up & rubbing next Monday! X
@TheRangeUK@dhlexpressuk@dhlexpressuk tracking clearly shows 'Delayed' on 13 Nov; the day my order was due to be delivered. My contract is with you. I paid for a service which wasn't provided. Please refund my Next Day Delivery charge immediately. Then input your own claim with DHL for the delay!
@TheRangeUK I placed Order W9723686 at 13.03 on Tuesday 12 Nov & paid for Next Day delivery. This didn’t arrive as expected on Wednesday 13 & @dhlexpressuk delivered on Thurs 14 Nov. Can you please refund my delivery charge? Thank you!
This is now my 3rd tweet and you still haven’t got back to me! I’ve paid for a service that you haven’t delivered ... Literally! Please issue a refund of my Next Day Delivery charge with immediate effect!