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@coreyhawk Hello, we recommend reaching out to our support team to make a payment. You can reach our support by phone: 866-573-HOST or by chat: https://t.co/WRXQ0l1MXZ
@Pfro Hello.We would really like to understand what has happened and see what we can do to assist. Can you please send us a direct message with your domain name as well as the image of the error message?
@OkazuYuri Hi Erica!
Normally a 500 error is a theme/plugin issue related to Wordpress; one thing you can try is disabling the theme or plugins using the file manager. Our support teams can assist you with this
@OkazuYuri Hello Erica. We would really like to assist in anyway we can. Would you please DM us your domain name as well as a brief description of what is occurring.
@furqancenter Hello. We would like to look into this for you. Would you please DM us your domain name as well as let us know if you are able to log into your webmail and whether you cannot send or receive emails.
@cyberanalyzer Thank you for bringing this to our attention. In order to deal with this as expeditiously as possible, we would recommend you forward this information to our abuse team at [email protected] .
@BeingGARIFUNA Hello, some customer accounts may have trouble logging in currently. We are currently working to resolve it and will have this situated as soon as possible.
@RaptorResource If there is an issue you would like help with please feel free to DM us your domain name so we can assist and get your feedback regarding this issue.