Helena Zaum

Passionate about transforming local public services with tech. My Tweets are mine.

[Helena Zaum @hzaum]

@MerlinapUK we have a very disappointed mega fan in the house. Just got his pass (birthday present) and the friend passes run out in March before anything opens. Can’t get past your AI to get information or speak to a person/complain… Help please!

[Helena Zaum @hzaum]

@KathsSpace @EE Thanks Kath. I’ve worked around social care for many years - only just realising the implications of organisations and systems which aren’t set up to be inclusive.

[Helena Zaum @hzaum]

Really disappointed in @EE Dorset / Poole branch. My elderly mother is having a dreadful time. She needs help to set up a new phone. They are delivering a shocking service.

[Helena Zaum @hzaum]

@EE Not so easy when you are older… companies like yours need to do a better job for people who are digitally excluded.

[Helena Zaum @hzaum]

@EE Her phone is broken so she can’t ring. She needs to be able to visit a sympathetic person in a shop ideally. That has not been the case in your Poole branch. What shall we do next?

[Helena Zaum @hzaum]

@EE Online is no good. She needs a new phone and someone to help her set it up. Please can you private message me? Thank you for replying.

[Helena Zaum @hzaum]

£71 for this @GWRHelp ??? Not good enough and definitely not good value!!!

[Helena Zaum @hzaum]

@MelanieNottsDA Further oversight seems madness without some sensible, predictable funding and certainty for people who draw on care and support…

[Helena Zaum @hzaum]

@GeorginaMarath Hope you are well!

[Helena Zaum @hzaum]

@CultureNicky That’s so sad :(

[Helena Zaum @hzaum]

Inspiring to hear about the great work done by ⁦@Coram⁩ over the past year! Well done to ⁦@DrCarolHomden⁩ and team!!

[Helena Zaum @hzaum]

Loving hearing about the women in leadership program at the ⁦@Socitm⁩ President’s conference! #socitm

[Mark Say @markssay]

@hzaum of @sentinelparter talks about how the company's data platform can provide a great tool for teams in #socialcare https://t.co/WHjEeGgrOf #localgov

[Vic Rayner 💚 @vicrayner]

Who won last nights #ITVdebate ? Well it certainly wasn’t #socialcare! @RishiSunak & @Keir_Starmer combined spent a desultory 36 seconds on this critical issue affecting millions of people in the country. It is not gd enough! We need all leaders to #speakupforcare #showusyoucare

[Helena Zaum @hzaum]

@amkelMD Hope you’re soon on the mend. Lots of it around…

[Dominik Zaum @DominikZaum]

Our new neighbours. 20,000, give or take a few.

[Helena Zaum @hzaum]

This is so shocking. We need to pay our care workers properly. We will all need help one day - and wouldn’t you want that person to feel valued and that their work is important?!

[Dr Jane Brightman 💚💙🧩 @TOMNetworkUK]

Latest #socialcare pay report from @skillsforcare 👇

[Dr Chris Papadopoulos @chrispaps]

📢 I'm conducting a survey to understand how UK health & social care workers, including students, view & use large language models like ChatGPT.

⏱ It'll take 10-20 mins, and you could win a £10 Amazon voucher!
👉 Join the survey here: https://t.co/8DhTs7Hb4p

Pls RT & share :)

[Helena Zaum @hzaum]

@ProfMartinGreen setting forth how ASC needs to change to respond to the needs of people. Critical to this is using both data and funding effectively. #itec2024 @TSAVoice @sentinelpartner

[Helena Zaum @hzaum]

@pete62jackson @54035com @sentinelpartner There is no laughing emoji on Twitter!!

[Helena Zaum @hzaum]

@54035com in stereo (!) on why a holistic approach to health and care services for children and adults, underpinned by data is crucial for our future. @sentinelpartner