Michelle Lindner

Community Manager + Podcast @ahrefs. Human. Occasional clown. Probably more than occasional.

[Michelle Lindner @iledePomme]

@JackCulpan Thanks, Jack! That's very helpful to know. We're discussing it internally, so I'll pass this on. 🤗

[Michelle Lindner @iledePomme]

@RosieOsmun @timsoulo @ahrefs Rosie, I sent you a DM on LinkedIn about access. (I can't message here :-))

[Michelle Lindner @iledePomme]

@DaleSpoonemore @timsoulo @ahrefs Hey Dale! I sent you a message on LinkedIn about Brand Radar access (can't message here). :)

[Michelle Lindner @iledePomme]

@neeshu @ahrefs Reach out to [email protected] and they'll check your plan and guide you to it. 🙂

[Michelle Lindner @iledePomme]

@neeshu @ahrefs Hey Neeshu! 👋🏻 Look under Competitive Analysis. 🙂

[Michelle Lindner @iledePomme]

@SanchezMoses @ahrefs Ahh, I love this! 😍 Glad you're both here!

[Michelle Lindner @iledePomme]

@ChefBillyParisi @ahrefs Hey Billy! 👋🏻 That shouldn't have been the case. If you're still experiencing issues, please contact [email protected]. 🙏🏻

[Michelle Lindner @iledePomme]

@Zmaj_od_Snosaja @ahrefs Hi there! 👋🏻 Can you reach out to [email protected]? We need a log of accounts this issue is affecting. 🙏🏻

[Michelle Lindner @iledePomme]

@tom_dallimore @ahrefs Hey Tom! 👋🏻 Can you reach out to [email protected] so they can look at your account? 🙏🏻

[Michelle Lindner @iledePomme]

@BranditJonas @timsoulo @ahrefs @JohnONolan @Ghost Thanks, Jonas! I'm not sure what Spotify is doing, but I've updated it. Hopefully that will stop whatever nonsense is going on there. 😬😅 It still looks the same for now, so I'll keep an eye on it. Thanks again!

[Michelle Lindner @iledePomme]

@andrewknowsseo Were you using a VPN that displayed prices in a different currency?

[Michelle Lindner @iledePomme]

@IvanPalii @Sitecheckerpro Just for clarification, this was the Legacy customer transition, which only affected 15% of Legacy (not total) accounts. It wasn't 25% of customers. 🙂
https://t.co/8re10xVQoY

[Michelle Lindner @iledePomme]

@SeoSweethearts @botsbreeder @ahrefs We're bootstrapped, so no investors. 🙂But this isn't a 25% total customer loss. Most of our users are already on new plans. We discontinued 15% of our Legacy (old plan) users in the past month. Of that 15%, 75% chose to transition to new plans while only 25% decided not to.

[Michelle Lindner @iledePomme]

@peeplaja @Juliet_Lyall Yes, it was from your episode with us. 🙂
Juliet, where did you see the quote, just out of curiosity?

[Michelle Lindner @iledePomme]

@iqseo @ahrefs Hey Andy! Can you please reach out to our support team? We would need to know the workspace to look into it. Thanks!

[Michelle Lindner @iledePomme]

@citizen_zoo It's back up now. 🙂

[Michelle Lindner @iledePomme]

@cchibenda @ahrefs No problem! I appreciate you bringing it up just in case there had been a serious issue.

[Michelle Lindner @iledePomme]

@yohei_web Hey Yohei! It was a planned outage for maintenance. We gave a heads up about it on the site for about two weeks. 🙂 Unfortunately, a caching issue is preventing the notice from being shown today. Our devs are wrapping up and it should be up momentarily.

[Michelle Lindner @iledePomme]

@jakubmotyka Hey Jakub! It was a planned outage for maintenance. We gave a heads up about it on the site for about two weeks. 🙂 Unfortunately, a caching issue is preventing the notice from being shown today. Our devs are wrapping up and it should be up momentarily.

[Michelle Lindner @iledePomme]

@santosh_sendha @ahrefs Hey Santosh! It was a planned outage for maintenance. We gave a heads up about it on the site for about two weeks. 🙂 Unfortunately, a caching issue is preventing the notice from being shown today. Our devs are wrapping up and it should be up momentarily.