in 2026 top sales orgs expect their salespeople to act as AE, solutions eng, create their own content, lead demos, build custom features, etc...GTM is more accurate (or its just salespeople trying to boost their response rate/ego...about 50/50 imo)
2) there will be a huge movement towards data cleanliness for GTM teams. there is no version control or history for old notion pages or google docs, and all companies have huge debts of old docs. nobody is responsible for clearing that out and most "company brains" read all these
In GTM-land, our teams are fully AI-pilled, but there’s a huge gap emerging in the ppl getting full value out of their work and those stuck in 2023 chatgpt era.
Tl;dr generalists are going to be the ones that survive (at least the longest) in tech sales. as we connect more of our systems to form the company knowledge layer, people need to understand what the model knows, where it lives, how data is stored/accessed, etc.
The biggest point of failure and wasted time is when users give the tooling TOO MUCH credit and assume it can read their mind and either (a) blindly trust AI slop responses or (b) spend hours fighting the tool based on context they think it SHOULD have (despite never giving it)
I’m sure there are many companies trying to solve this from a product layer, but IMO operator-error is always going to be the bottleneck, and that error comes from over specialization which is a human problem ( i.e. you can't externalize context you don't have)
1/3
two interesting takeaways from this:
1) its more important than ever to KEEP good employees. the historical context and intuition is 100x more valuable today, and onboarding is 100x harder given the expectations of self sufficiency with AI tools
2/3
listen im just a humble barely-technical idiot, but fable is the first time a model has respectfully called out my procrastination and poor planning and i had zero defense. no longer feels like a "yes-model"
Age assurance is an undeniably hot topic. As with anything new, a TON of education is necessary to triangulate on the right balance of privacy and protection. Our hope at Persona is that by making these nascent regulations more publicly visible, productive dialogue will emerge
Today, we’re launching Persona Atlas
As more countries release their own unique laws on age assurance, tracking the requirements has become a nightmare
Persona Atlas is an open database that tracks, translates, and summarizes global identity regulations starting with age laws
Been reading the @withpersona incident write up as a bunch of people have asked “will the data be going into @haveibeenpwned?” Easy answer: no, because there’s no data: https://t.co/4oxtwYBxj2
We understand Discord is proceeding with age verification without Persona, but some of the implications in this blog post about the capabilities & features of our platform are patently false.
I’m fine if they don’t want to use us. I’m not okay with them publicly saying untrue things about our age assurance technologies to try to shift responsibility away from their own decisions. Doing so further erodes trust.
> We’ve set a new bar for any partner offering facial age estimation, including that it must be performed entirely on-device, meaning your biometric data never leaves your phone. Persona did not meet that bar.
We offer on-device age verification. We even offered credit-card based age verification for free (their new approach). We made this clear to Discord multiple times.
Throughout our partnership, Discord was explicitly looking for a provider who could prevent “fraud/deepfakes/bots/using video game photo mode to pass age check.”
We were transparent about the real technological limitations and capabilities of on-device solutions, which I shared elsewhere on this platform.
We were upfront that on-device solutions can create a “privacy for only the wealthy” problem where only those with higher-end devices would be able to run the necessary models.
We understood that they had experienced recent bypasses that could cause regulatory scrutiny.
Many of us here at Persona are huge fans of Discord and some have been users since 2015. We were eager and willing to partner with them to address all these challenges.
Persona was not hacked. No database was breached.
We recognize recent media reports may have caused concern. We apologize for any uncertainty or disruptions to our customers and users.
1/ Imagine a future where machines can think, learn, & understand the world just like humans. Sounds like science fiction? I believe it's closer than most think - probably in our lifetimes.