@Fortnums your service is a complete joke! I ordered a gift to be delivered. It broke in transit and I wasn’t notified. Then it got sent out again and now to a wrong address!! Is there anything right with what you do? Will not be ordering anything else from you going forward.
@nwcyr4woodrow Hello, thank you for the pics. They are fab. Just passing on a message from some parents - their request to follow this account is still pending so can’t view the pics.
@IKEAUKSupport order was meant to arrive on 21-03-21. Nothing delivered as of today. Status still says “we are preparing your order”. Terribly disappointed as I’ve waited a whole month for this delivery!
@DavidLloydUK I had 4 guest passes before you closed for covid. I was told these would be extended & rolled over for when you open. These have mysteriously disappeared from my wallet. All the membership team at Northwood can offer me is “sorry” with no reissue. #shockingservice
@DavidLloydUK Continuous absolute rubbish customer service. It would help if someone picks up the phone. I’ve been charged full whack membership for March and August with nothing but disappointment in return.
@frozenlondon the booking process today was intense and stressful. I selected 7 tickets and it was only taking payment for 5 tickets. Managed to book all 7 tickets for another date. Booking process was not impressive but your speedy customer service made up for it! Thank you ❄️