jim petrella

[jim petrella @jimpetrella1]

Here’s another!

https://t.co/hefzP7Owd5

[jim petrella @jimpetrella1]

https://t.co/xPWSxiVSEC
Check this Out. Brady’s Youth Group Band!

[jim petrella @jimpetrella1]

@dunkindonuts
When I went in to retrieve my mobile order. Three people standing around 1 running around like a chicken trying to fill orders. Could one of the three acknowledged my presence or asked about my wait or order? Long wait at W Taft rd. N. Syracuse.

[jim petrella @jimpetrella1]

@JetBlue Why is it on me to keep reaching out? I’ve been on the phone 3 different times and no resolution, with a promised call back.
I left a message within your organization with my number and email.

[jim petrella @jimpetrella1]

@JetBlue
O star rating on customer service.
No call back
Have to download an app to make a phone call when I was actually talking to a customer service representative.
#JetBlue blues
Dissatisfied customer experience like none other

[jim petrella @jimpetrella1]

@HelplineHub2467 This is not Jet Blue is it?

[jim petrella @jimpetrella1]

@JetBlue customer service is horrible. Your rep cannot talk on a phone. I keep getting asked to download apps to communicate. This situation just validates the concerns that I have with your company and customer service

[jim petrella @jimpetrella1]

@HD_BlueHub Let’s have you trying to DM. Getting ready to take off so I may not respond until I land

[jim petrella @jimpetrella1]

@HD_BlueHub I did DM and there was a message but then it went away.

[jim petrella @jimpetrella1]

I think @JetBlue deleted my post and there response to my DM. Not sure but still got the Jet Blue blues

[jim petrella @jimpetrella1]

@JetBlue
Dumb luck or not continued.
Boarding is delayed w/o
Explanation.

Food service truck stuck to plane. Another delay.

Taxi out, oh and now a cockpit door light is on. Need a mechanic

Hedging bets my voluntarily checked bag makes it to destination
GotJetBlueblues

[jim petrella @jimpetrella1]

@JetBlue
Dump luck or not continued.

My original post garnered a message saying download WhatsApp to communicate.
On return trip as we leave the gate a mechanical issue with possibly a hot engine.

Rebook. That flight is delayed 30 minutes.

Land safely at Logan. See next x

[jim petrella @jimpetrella1]

@JetBlue
Is it dumb luck that….
Leg 1 out of Syr delayed due to a manifest error resulting in missed connection in JFK

When rebooked that my required gate checked luggage would not make it on the plane I was on when a customer service rep said it would be?

More to come

[jim petrella @jimpetrella1]

Got the missed connection JetBlues @JetBlue

[jim petrella @jimpetrella1]

@Budget Orlando Airport completely understaffed.

[jim petrella @jimpetrella1]

“do not be anxious about anything, but in everything by prayer and supplication with thanksgiving let your requests be made known to God. And the peace of God, which surpasses all understanding, will guard your hearts and your minds in Christ Jesus.” https://t.co/G05ZYBtDB6

[jim petrella @jimpetrella1]

#ArmyNavy

[jim petrella @jimpetrella1]

#ArmyNavy

[jim petrella @jimpetrella1]

#ArmyNavy