@TUIUK should make sure you staff understand the @UK_CAA rules for a flight delay at 2 and the flight being bellow 1500km which includes care/food & drink vouchers for the passengers which are patiently waiting.. they have been told itโs 3 hour delays.
@British_Airways Great automated response.. you donโt even know the flight details or anything to actually give feedback to the relevant teams.. probably the last flight with BA.. expected a lot more from a business class flight with the family when putting the correct requests in
@British_Airways Would of thought a better meal service for a child when the request got put through weeks in advance on Business short haul just the standard adult meal but vegetarian instead.. service and care going down hill..
Unacceptable a bit of luggage British airways take in and then lose are now not taking any responsibility for losing it.. there are luggage tags to prove you have taken it in ๐ ๐คฃ and then give details to contact CEDR with invalid links..
@McDonaldsUK and @Uber are running a scam business in Southampton.. an hour to deliver a cold order is a joke .. after working all day to support an event ..
@AmericanAir tried to upgrade my flight and got mis sold first class for a price.. and then put in business.. surely the price difference should reflect that.. thanks for treating @traveloneworld@British_Airways Sapphire customers properly..
@McDonaldsUK@Uber_Support@ubereats_uk Multiple calls Iโve been hung up on and multiple people Iโve spoken to.. my delivery driver stole/didnโt deliver my order and no one can support a refund? This is unacceptable and daylight robbery..
@British_Airways another failure for British airways not delivering my baggage would have thought better for being a silver member.. chances of getting my luggage is zero being on a cruise.. think budget airlines have a more reliable service for not being any tier member #joke
@EE not good enough that the package which was meant to be exactly the same and a seemless switchover from @bt_uk is not actually the same package and it got mis sold from the start.. now there is a major outtage and we donโt get our stay connected promise and no 4G
@British_Airways shocking your customer services team still havenโt sorted my locked out/blocked account when I fly tomorrow.. this is on top of poor service and broken baggage in the past few months.. why bother being frequent flyer?!
Am I surprised @British_Airways are trying to wangle their way out of my baggage being damaged - not at all. You were informed as soon as the baggage was off the carousel and the report with reference number was given and attached to this report.. clearly Sumit didnโt investigate
Thanks @British_Airways and damage to a pelicase too (which is impressive) baggage handling very clearly not looking after any bags or care at all.. LHR > VCE .. and a delayed flight..