Jon Croy

CEO & Founder, Camino Cornerstones | Help People Experience Transformational Travel | Inventor of Step & Leap - Leadership Transition into a Next Act |

[Jon Croy @joncroy]

.@FastCompany shares key ways that the rise of #AI is impacting #leaders. In addition to fueling #productivity, this tech also provides new avenues for firms to engage with consumers in exciting and creative ways. #CustomerEngagement

[Hexagon Safety, Infrastructure & Geospatial @HexagonSIG]

Ever wondered how AI is changing the world of business? Here's an article that outlines 14 ways leaders are evolving as technology continues to advance. https://t.co/pwAT6aaMJx

#digitaltransformation #smartcities #ai

[Jon Croy @joncroy]

#Leaders should be cognizant of conditions, both inside and outside of their org, says @bcs. Keeping track of shifting technological, economic, and political factors enables execs to quickly adapt to change. #ChangeManagement https://t.co/QQpajyWTH7

[Jon Croy @joncroy]

@CyclingScotland Diversifying delivery options is important! The holidays are filled with intense delivery logistics and including more transportation tactics is helpful, cost-effective, and eco-friendly.

[Jon Croy @joncroy]

Despite the growing popularity of #eCommerce, traditional brick-and-mortar #retail remains popular. However, to keep up with the competitors, stores must make a worthwhile brand promise. https://t.co/jlEqzeNtSy

[Jon Croy @joncroy]

Great read from @ForbesBizDev. #TransformationalLeadership requires #patience and a strong mindset. Understanding how to navigate change must come from a place of inspiration and motivation rather than dictatorship. #ChangeManagement https://t.co/vL2EQNnfDK

[Jon Croy @joncroy]

Transformational #leadership heavily relies on connecting with yourself and your employees on a more #emotional level. Prioritizing traits like empathy/kindness will get you much farther than a fear-based leadership style can. This is vital for #trust. https://t.co/m5BV5o5HmL

[Jon Croy @joncroy]

The #logistics of #LastMileDelivery have come so far. As we develop more strategies we cannot afford to be complacent. The key to the strongest delivery is transparency company-wide, and with customers as well. #CustomerExperience @SCBrain https://t.co/eAWEjfoPXv

[Jon Croy @joncroy]

"Not meeting customers’ delivery expectations can cost your business customer loyalty and revenue." Great tips from @SCBrain. Prioritizing #LastMileDelivery is a crucial part of creating a positive customer experience. #SupplyChain #CustomerExperience https://t.co/5AJlt47BYd

[Jon Croy @joncroy]

Employees will be naturally resistant to #change. Leaders invested in strong #ChangeManagement tactics can look ahead and implement creative solutions. Risk analysis is a huge part of this successful transition behavior. #risk

[Harvard Business Review @HarvardBiz]

When used together, these five behaviors can the create culture shifts you need to increase change agility. https://t.co/lHUL0kmJ07

[Jon Croy @joncroy]

The overall outlook on the #digitization of any business sector is greatly dependent on leadership support. By creating an environment of innovation and growth, leaders can greatly inspire employees. #Leadership #BusinessGrowth

[Linda Grasso @LindaGrass0]

Four irreversible trends are redefining excellence in service operations. For today’s leaders, they could be a transformational opportunity—or an existential threat. Link >> https://t.co/mVBlzfkct7 @McKinsey @antgrasso via @LindaGrass0 #CEO #DigitalTransformation #Leadership

[Jon Croy @joncroy]

Great insight on the multiple depot model. The #SupplyChain needs more #digitalization solutions to create a smoother last delivery step. Implementing more innovative solutions is critical. #LastMile

[Towards Data Science @TDataScience]

Last Mile Delivery From Multiple Depots in Python by Chris Garcia https://t.co/X8GNk0MYL8

[Jon Croy @joncroy]

As the holiday season approaches we will naturally see a slower #SupplyChain. This a smart time for companies to focus on customer experience and make sure they are staying alert on where shoppers are turning in this time of need. #Retail #Inventory

[Duane Bailey @Duane_BSchool]

#SupplyChain woes due to weather, #labor shortages and #GlobalTrade are expected to persist as holiday shopping begins, reports @USATODAY. https://t.co/DtdZ68LvIZ #transportation #logistics

[Jon Croy @joncroy]

@GlobalLogic Consumers today are still invested in in-person shopping experiences. They are seeking more digital solutions to make their retail experience more interactive. Incorporating more AI tech within the brick & mortar sector can be highly beneficial given the right ROI.

[Jon Croy @joncroy]

@JaredSmithPhD Well said, Jared. Transformational leadership inspires employees to action based on genuine human connection.

[Jon Croy @joncroy]

@GopalGautham Great point, Gautham. This is why flexible delivery and service strategies are so important. Especially throughout the holiday season!

[Jon Croy @joncroy]

@PaulPage The supply chain is a highly unstable market. The pandemic has absolutely aided in allowing companies to better understand the importance of back up planning.

[Jon Croy @joncroy]

People are essential to concluding #LastMileDelivery as well as delivering a positive customer experience. It's understandable why certain technologies are not seen as the most productive tactic for supply chain purposes. #Delivery #SupplyChain

[Ars Technica @arstechnica]

FedEx is abandoning a project to develop last-mile delivery robots, putting its lidar-equipped Roxo out to pasture. https://t.co/nX4QKlN9Xy

[Jon Croy @joncroy]

.@SCBrain provides insight into why #LastMileDelivery is so crucial for the #SupplyChain. These pillars are huge for the upcoming holiday season, Providing great care at this step in the supply chain makes way for better customer #loyalty and trust. https://t.co/KGTIa55jQr

[Jon Croy @joncroy]

"The market facing most supply chains today is supply-constrained, where supply often cannot meet demand." @Gartner_inc explores the obstacles #SupplyChain leaders are facing post-pandemic. It's vital that we look for #CostReduction and #data advancement. https://t.co/HnwoLv4blr

[Jon Croy @joncroy]

The importance of #LastMileDelivery lies within its #CustomerService. With more humans showing up for that last stretch, customers are much more likely to receive a warmer and more satisfactory #CustomerExperience. While it can be expensive, people are our best option here.

[Ars Technica @arstechnica]

FedEx is abandoning a project to develop last-mile delivery robots, putting its lidar-equipped Roxo out to pasture.
https://t.co/S6EoWKwFMw