Jonathan Mathews

Product Manager

[Jonathan Mathews @jonmathews]

@Bellabooking__ Are you actually from https://t.co/kbJkZvO0gV? (I don't think so). Still waiting for the official account to reply...

[Jonathan Mathews @jonmathews]

@bookingcom how do I report a phishing attack from a fake listing on your site? Your customer service team are sending me around in circles and keep asking for my confirmation number. Do you not have a security team who handles these issues?

[Jonathan Mathews @jonmathews]

@HMRCcustomers No it's a personal issue. I suppose I was hoping you could raise this to the attention of whoever is responsible for running this, as it seems I have no option than to take my chances a third time

[Jonathan Mathews @jonmathews]

@HMRCcustomers It's not general and a personal tax issue. It seems the only option I have is to get on hold again and hope the same thing doesn't happen a third time?! (I did mention this to the advisor at the beginning of the second call)

[Jonathan Mathews @jonmathews]

@HMRCcustomers It's definitely HMRC's end and not mine, because just before I cut off I hear an automated "Thank you. Good bye". This was for the Self Assessment Helpline

[Jonathan Mathews @jonmathews]

@HMRCcustomers @HMRCcustomers
There seems to be a big issue with your telephone support. I spent an hour today on hold to get through, then half way through going through a complex issue, I got cut-off. Then phoned back, waited 37 mins to speak to someone and same thing happened. Infuriating!

[Jonathan Mathews @jonmathews]

@HMRCcustomers This was for the Self Assessment helpline

[Dave Hunter @_davehunter]

Optimal's AI-powered greenhouse in the Netherlands has achieved breakthrough results!

This brings us closer to a food secure future in the face of climate change and global insecurity.

+13% yield 🍅 🥒
+14% brix (taste) 😋
-27% energy ⚡
-20% CO2 🌍

https://t.co/EsTRgObeT4

[Jonathan Mathews @jonmathews]

Writing is Thinking: Learning to Write with Confidence https://t.co/dqyLEObmFf

[David Cameron @David_Cameron]

Britain faces a simple and inescapable choice - stability and strong Government with me, or chaos with Ed Miliband: https://t.co/fmhcfTunbm

[Jonathan Mathews @jonmathews]

@bec_coops_ @destraynor @bec_coops_ Exciting things coming soon in this area, for sure. I've emailed you directly

[Austin Hill @austinhill]

Comparison notes from lunch with another CEO - I showed him this pic from the @gapingvoid & we both had a laugh

[Jonathan Mathews @jonmathews]

You're Either Venture-Backed or a Lifestyle Business: The Big Lie http://t.co/A0aHHPtnsd via @hunterwalk

[Jonathan Mathews @jonmathews]

A Quick Puzzle to Test Your Problem Solving http://t.co/Lqcb95BXVp via @UpshotNYT

[Jonathan Mathews @jonmathews]

I'm Sorry, But Agile Won't Fix Your Products – http://t.co/t5CIxfmdrK

[Jonathan Mathews @jonmathews]

"You should take the approach that you’re wrong. Your goal is to be less wrong." #elonmusk

[Jonathan Mathews @jonmathews]

@googlemaps please fix starred/bookmarked places so I can use it properly! (eg. export/share a list of places & sort by location)

[Jonathan Mathews @jonmathews]

What Twitter Can Be - Chris Sacca. http://t.co/pkHn5T3WTl

[Jonathan Mathews @jonmathews]

The End Of Apps As We Know Them https://t.co/yYKFJdINJZ