Karishma Joshi

Passionate, love to work, perfectionist, a keen learner, analytical and love life!

[Karishma Joshi @k7joshi]

@UC_Assist till almost 12 am, there is no solution, refund, escalation, or connect from customer care!#CustomerExperience #urbancompany #Iran

[Karishma Joshi @k7joshi]

@urbanclap

Another example of how you treat your customer

[Karishma Joshi @k7joshi]

@urbanclap

Another example of how you treat your customer

[Karishma Joshi @k7joshi]

8 am booking showing stays till 9am! Looks like a lot of managers are favoring the maids here! No solution to customer!
#urbancompany #CustomerServiceJobs #CustomerExperience sucks!
@urbancompany

[Karishma Joshi @k7joshi]

One more screenshot to how you trouble customers

[UrbanCompany Assist @UC_Assist]

@k7joshi Hi Karishma,
Your time and experience are important to us and we apologize for the trouble you faced. Our team will be in touch to understand what went wrong and help you with the same.

[Karishma Joshi @k7joshi]

@urbanclap

[Karishma Joshi @k7joshi]

8 am booking showing stays till 9am! Looks like a lot of managers are favoring the maids here! No solution to customer!
#urbancompany #CustomerServiceJobs #CustomerExperience sucks!
@urbancompany

[Karishma Joshi @k7joshi]

8 am booking showing stays till 9am! Looks like a lot of managers are favoring the maids here! No solution to customer!
#urbancompany #CustomerServiceJobs #CustomerExperience sucks!
@urbancompany

[Karishma Joshi @k7joshi]

@ZeptoNow
You order arrived one hour late instead of the 19 minutes delivery shown. And now the delivery partner doesn’t have the order. Chat support has no idea!!!! Don’t become slave of tech. Use brains and learn to handle customer care! #zepto #complaintsmatter

[Karishma Joshi @k7joshi]

#CustomerServiceFail

[Karishma Joshi @k7joshi]

@JioCare no resolution been three days from complaint. Your engineers and on call people are lying and forcing to reschedule appointment and putting service requests on hold by themselves.

[Karishma Joshi @k7joshi]

@JioCare no resolution been three days from complaint. Your engineers and on call people are lying and forcing to reschedule appointment and putting service requests on hold by themselves.

[Karishma Joshi @k7joshi]

@Swiggy @SwiggyCares Kiran-your customer support agent never helped with any solution and closed the conversation. Worst #CustomerSupport #CustomerServiceFail
After waiting for order for half an hour, this is your message when the delivery agent is near the location.

[Karishma Joshi @k7joshi]

@Swiggy @SwiggyCares
Support agent Ketan did not resolve the concern and marked the conversation closed without any solution.

What’s with your service agents? They give wrong updates, act smart by sending BOT messaging, and never have a solution.

[Karishma Joshi @k7joshi]

@UberINSupport @Uber @Uber_Support @UberFacts Thank you but it shouldn’t take a social media post to do so. Be logical and ethical with your clients and drivers. Do not unnecessarily and wrongly charge the right people.

[Karishma Joshi @k7joshi]

@Uber_India forcing clients to pay cancellation for their driver’s misconduct. Why? Just knowing the concern is not important! You need to charge fairly! Tell your bosses, our money is hard earned! #uber #bbcqt #chinapumpcoin #EliminacaoAFazenda #heartattack #CustomerExperience

[Karishma Joshi @k7joshi]

@OnePlus_IN we need your help. A phone has been lost and it has immense, critical, private data. We seek your help in supporting us please 🙏🏻

[Karishma Joshi @k7joshi]

Bhuwanesh from their online chat team just confirmed the professional will arrive today as per my timing. And on the same call, the professional also confirmed that he will come and close the job. @urbancompany_UC

[Karishma Joshi @k7joshi]

Now @urbancompany_UC has changed the timing of booking without even consulting the client that is me! Do you people even know customer support? Or you are here to help only your professionals.

[Karishma Joshi @k7joshi]

Now @urbancompany_UC has changed the timing of booking without even consulting the client that is me! Do you people even know customer support? Or you are here to help only your professionals.

[Karishma Joshi @k7joshi]

@urbancompany_UC saving their professionals even when the client is suffering for three days. They accept a slot booking of 7.30 but their professionals do not show up because they don’t work after 6pm #urbancompany #SHUTDOWN #JayShah

[Karishma Joshi @k7joshi]

Now @urbancompany_UC has changed the timing of my booking without even checking with me #SHUTDOWN #BBNaija7

[UrbanCompany Assist @UC_Assist]

@k7joshi Hi Karishma,
Your time and experience are important to us and we apologize for the trouble you faced. Our team will be in touch to understand what went wrong and help you with the same.

[Karishma Joshi @k7joshi]

@urbancompany_UC saving their professionals even when the client is suffering for three days. They accept a slot booking of 7.30 but their professionals do not show up because they don’t work after 6pm #urbancompany #SHUTDOWN #JayShah

[Karishma Joshi @k7joshi]

I am Karishma but not Kapoor 😂

[Kunal @K_Gwalani]

I am Kunal but not Ganjawala 😂

[Pravesh Jain @PRAVESHPARAS]

@DILIPtheCHERIAN @IPL @TheDeshBhakt @bainjal More than IPL a game of cricket, it is a game of glamour. Just enjoy it. It is fun. It is drama. It is business. Why question poor Kurta Pajama. Sources tell me that next season of #IPL2022 they may be seen in Dhoti Kurta.@LangaMahesh @msdhoni @imVkohli @BCCI @SGanguly99

[Karishma Joshi @k7joshi]

@ViCustomerCare

Hi! I'm here to assist you. As per our team revert, Site is Highly Utilized capacity upgradation required TAT 90 Days - Aisha

That’s your response #Vodafone

[Vi Customer Care @ViCustomerCare]

@k7joshi Hi! I understand your concern. I have shared some information in DM, request you to kindly check your DM - Aisha