Completely disgusted by Tap Air Portugal (@tapairportugal ) service - after realizing and alerting the airline that my wallet was still on the plane before even leaving the baggage collection area, I have still heard nothing and cannot return to UK without my BRP card.
@tapairportugal@tapairportugal I have now replied via inbox and am now severely desperate for assistance and feedback from someone... this is now 5 days ago...
@tapairportugal I replied with a screen shot of my details... flight T345K9 from London heathrow to Portugal on Friday 2 August 2019, landed at 22:30. I am now stuck in Portugal and am forced to escalate this further.
@tapairportugal It is beyond horrendous how @tapairportugal have just ignored my pleas. I am stuck in Portugal with now bank cards or ID to get back to the UK because you wouldnโt let me back on the plane to collect my wallet!!!!