@united 1 hr 20 minutes to get bags is not a good look. Even worse was the lack of interest from your bag office. I (and many others) shouldn’t have to convince someone there is an issue. No supervisor available. Basic lack of execution
Hey @united You unloaded my bags over an hour ago and no one at your bag office in Atlanta seems to know where they are. There’s about a half-dozen other folks in that same situation and all your team can do is tell us to wait
@IdentityWoman@IDTheftCenter@ITRCCEO ITRC is a great not-for-profit resource-
I think orgs have to choose where they think that can be effective. ITRC is focusing on consumer education, remediation for affected consumer victims and research/policy support.
@USAA You arbitrarily changed a standing epayment to a check and I got charged late fees. Having a hard time getting someone to pay attention. Can you assist? We’ve been on the line for over 70 minutes and keep getting bounced around. No one can explain why and how to fix
@jgrantindc The sight of people being gently escorted back down the stairs an hour after the storming of the Capitol is the best illustration of the disparate treatment and privilege applied to one group vs another.