lovekumar

Finance coach, life coach . Investment planner

[lovekumar @kmalay1]

Look at this scam! @Flipkart @flipkartsupport grievance desk is just a bot loop. Sent the exact same copy-paste message twice to close my ticket . Is this how you 'delight' customers? Moving to e-Daakhil consumer court Order: OD338302709847851100 @jagograhakjago @timesofindia

[lovekumar @kmalay1]

@Drx_Nilesh7 @OnePlus_IN Buy offline. I am giving up on buying online. Even @jagograhakjago is useless

[lovekumar @kmalay1]

@VishBorkar @sarcatrist @jagograhakjago @Flipkart @jagograhakjago is a joke. @Flipkart has automated response to close the ticket

[lovekumar @kmalay1]

@Adv_Sumit_ @Flipkart @flipkartsupport I agree. They are hopeless. They are making me go back to offline

[lovekumar @kmalay1]

@RohitChoudqtyi @Flipkart @flipkartsupport @nch1915 They don’t care. You do whatever you want

[lovekumar @kmalay1]

@anish_kohli @Flipkart @flipkartsupport When they are not afraid of repurcstion ,
They can do whatever they want. No government agency can do anything. @nch1915

[oiii_shiiroo @oiii_shiiroo]

I want my money back hey #Flipkart #Samsung @Flipkart refund my money @Samsung don't play blame game's accept your products defects i want refund,#FreedomFromFlipkartScam #ScamAlert #Scamkart #comsumerrights you cannot force me to keep the defective product

[Nimesh Shah @sarcatrist]

Hi @Shehzad_Ind - Heartening to see your initiative of @KhandanKaro - much needed for the current time 👏👏👏

I want to raise the fraudulent practices adopted by e-commerce cos in India. This issue stemmed bcos of fraudulent policy of @flipkart where their customer support team couldn't resolve my issues, didn't refund my money for a broken TV of 8 month and yet incorrectly marked the complaint as closed.

🤬I thought it was a one off case when I first tweeted about it. It couldn't have been further from the truth. So many more people joined in and as you will see from my tweet, it has become a movement. We have been trending on X for last 3 days now - https://t.co/g8k1p7aScq #FreedomFromFlipkartScam

(Flipkart received highest no of complaint -Business Today - https://t.co/hBRoHD0HbJ)

While I did manage to get my refund but it would really help if we could raise this issue of e-commerce companies adopting such maleficient practicies against the Bharatiya middle class.

💥 We have tagged their CEO Mr @_Kalyan_K but to no avail. Neither were we able to get any response from the office of Mr @JoshiPralhad, our consumer affairs minister.

I am suggesting these points but need your help @Shehzad_Ind
1. File a complaint at consumer affairs website - https://t.co/uPvJ0jT0bc - Keep your papers handy as it only takes 10 mins @nch1915 & @jagograhakjago
2. If you have a problem of not getting refund, then file a complaint with Jeeves or any other player from whom you bought warranty
3. In all your tweets use this #hashtag in all your tweets #FreedomFromFlipkartScam so that your tweets are visible to anyone tracking it
4. Help others by liking and RT their complaints against flipkart and tag them in your tweets - Leverage the power of community
5. Make a video of yourself talking about your complaints. Mention the details and keep the video short - use that to amplify on social media

@0410brajesh @unbeatable_aman @Vinoth_018 @ravivarhai @Tejas564354 @shwetagupta63 @prateek276 @VickyKr0529674 @roughcrusader @abhishekkatiyar @DawawalaShakil @DivzArjun @oiii_shiiroo @alok_mba @indiaismydil @AnilSriRaj7 @hemant453366 @underdog_2035 @kmalay1 @sachin_wal7149 @Helpline_urgent @NarayanSeeYes @HeySisyphus @AbhiBangalore24 @Sanju_official4 @chintanptl10 @loveadhunik @darao_pathakbar
@KashurKoor18 @aaRGeeShah @Umaa0456 @LavkushDas_ @AMITKUMAR271 @BandBajaateRaho

[lovekumar @kmalay1]

@sarcatrist @Shehzad_Ind @KhandanKaro @Flipkart @nch1915 is a toothless organisation if they don’t help consumer but allows companies to simply close the issues. In my case @Flipkart simply closed the ticket with an automated message and there is nothing I can do about it. I reopened and they pasted exactly same message @ clos

[lovekumar @kmalay1]

@sarcatrist @Flipkart @shopmotorola @jagograhakjago what is the need and role of your organisation if you allow the companies to close the ticket without resolution.
No luck in my case

[Nimesh Shah @sarcatrist]

🚨 #FlipkartScamAlertUpdate

The last 15 days since complaint & 4 days on X were an ordeal to fight with #Flipkart but we finally hit 🥳 Success. They carried out pickup & refunded the entire amount.

I will continue to fight further with @Flipkart & @shopmotorola as I realised the huge number of people who are as aggrieved as I was. They too have been cheated by sending faulty product, non-delivery of product, no pickup of damaged product and no-refund after pickup.

I urge everyone who has taken Jeeves product warranty from Jeeves or anyother to file a claim there also.

Do continue tweeting and keep this trending continued #FreedomFromFlipkartScam https://t.co/g8k1p7aScq and keep complaining on @jagograhakjago and @nch1915 Also, @CCardClarity has started collecting details of all complainants so that this can be taken up together as a team https://t.co/dCovO4atvU

@0410brajesh @unbeatable_aman @Vinoth_018 @ravivarhai @Tejas564354 @shwetagupta63
@prateek276 @VickyKr0529674 @roughcrusader
@abhishekkatiyar @DawawalaShakil @DivzArjun @oiii_shiiroo @alok_mba @indiaismydil @hemant453366 @underdog_2035 @kmalay1 @sachin_wal7149 @Helpline_urgent @NarayanSeeYes @HeySisyphus @AbhiBangalore24 @Sanju_official4 @AnilSriRaj7 @chintanptl10 @loveadhunik @darao_pathakbar @KashurKoor18 @aaRGeeShah @Umaa0456 @LavkushDas_ @AMITKUMAR271

All those who have been following the tweet barage for the last 4 days, would know the fraudulent practices that #Flipkart indulges in. Not only do they have the highest number of complaints but also they mark it closed without actual resolution. It's also a shame that neither their CEO Mr @_Kalyan_K nor any senior mgmt is bothered about this scenario.

It is also sad to see inaction or help of any support from our consumer affairs minister Mr @JoshiPralhad or any of his team @blvermaup @Nimu_Bambhaniya @inidhikhare @PralhadJoshiOfc - I would have expected them to reach out to us and build a support framework for Bhartiya citizens.

A huge shout to the continued support of @bharatvaani @BandBajaateRaho @windchimescomm & @True_Linq

Few learnings for e-commerce shopping:
1. Avoid buying large priced items from e-commerce sites
2. Avoid buying from brands like #Motorola who have outsourced their entire support, sales services to someone else and have zero accountability @motorolaindia
3. If you do buy low value items from e-commerce sites, then make it COD. This ensures that firstly receive the product and secondly that it works!

This fight continues....

[lovekumar @kmalay1]

#FreedomFromFlipkartScam

[lovekumar @kmalay1]

@sarcatrist @Flipkart @Flipkart has made a mockery of NCH portal
. They automated the response and close the ticket with out resolution @PMOIndia

[BBR - Amplifying Consumer Voice @BandBajaateRaho]

Flipkart, shd resolve this issue on priority
#bbr

@Flipkart @flipkartsupport

[Hitesh Zanzmera @hitesh_zanzmera]

Exteremly disappointed with
@flipkartsupport
. My TV insurance claim (32846568700) was marked "completed successfully" despite no technician ever visiting. Is this how

@Flipkart
your paid protection plan work?

[lovekumar @kmalay1]

Adding @PMOIndia

[lovekumar @kmalay1]

Absolute joke of a response from @Flipkart @flipkartsupport on NCH Docket 9932722! closes my ticket saying "hope to delight you in the future" with ZERO return or refund! order: OD338302709847851100. @jagograhakjago @consaff_india #ConsumerCourt #FlipkartScam #ConsumerProtection

[lovekumar @kmalay1]

@Solitude_Goal @sarcatrist @Flipkart @raghav_chadha They have automated the system to reject any return request
Also close grievances on NCH portal which was suppose to help consumer @jagograhakjago @PMOIndia

[Amit @Solitude_Goal]

@sarcatrist @Flipkart @raghav_chadha Flipkart operates like a fraud. They’ve set up a system to dismiss consumer complaints without reason, leaving customers unheard

[Nimesh Shah @sarcatrist]

🚨 #ScamAlert Request all of you have got cheated by @Flipkart or other e-comm portals to read and share your experiences as replies to this tweet. We need our MP to fight these e-commerce giant's fraudulent practices

Let me begin by thanking you Mr @raghav_chadha for raising consumer issues of telecom & hospital billing. These impact us more on a daily level and streamlining this is a huge help, more than anyone would care to admit!

I want to highlight the scam that @flipkartsupport is operating these days. My @shopmotorola TV that busted in just 8 months. When I raised it with Flipkart, this is what happened:
1. They tell you to slide into DM (in the name of privacy) but largely just to drag the matter for a week or two.
2. They registered my complaint, sent a technician, acknowledged that it's a faulty product and agreed to refund the money.
3. While they called everyday, they refused to put anything in written for 12 days.
4. Then after another week, they asked me to give the same brand box in which TV was delivered. (who keeps a 55 inch brand box for 8 months) otherwise they won't refund the money. After our arguments, they asked us to arrange all packing material for any brand, only then will they pickup the TV.
5. After few more days, they (Spoke with cust Support escalation person: Mr Yuvraj Yadav) falsely closed the case without any resolution. They have marked the product as faulty and said the return is rejected. This is completely fradulent practice.
6. When I tweeted about it, a lot of others joined in with the same woes and shared their screenshots with me (https://t.co/TQEr58Fk1q)
7. I registered the complaint with @ConsumerDept on (@jagograhakjago) https://t.co/weLdVHRyMi on refund of TV amt and refund of 2 year warranty. They closed the case by replying only on warranty point but no comment on TV refund at all (Notice how they are playing this game).
8. Had marked their CEO, Mr Kalyan (@_Kalyan_K) and also written an email but it didn't elicit any response.
9. @shopmotorola doesn't intervene at all despite the fact that it's their TV that broke down in just 8 months and that their brand reputation is at stake. They have simply outsourced everything to @flipkart Is this the right way for this #Chinese company to sell & fleece Indian customers?

I request you to help us fight this fraudulent practice of @flipkartsupport - They know that even consumer grievance matter can be closed without an adequate response. They believe that given how large they are, they can get away scotfree.

Mr @raghav_chadha - We need your support on this to fight this arrogant company. I am marked all screenshots here and happy to share all docs in person for verification.

💥Tagging a few others who shared similar fraud like I have from @Flipkart: @0410brajesh @unbeatable_aman @SamKhan004 @RonitKhanchand1 @Rohit_Kalgutkar @Vinoth_018 @ravivarhai @Tejas564354, @naadan07 @AdityaK28228981 @pugaarpetti @prateek276 @Moksh142303 @19943Nitesh @VickyKr0529674 @roughcrusader

We are doing our best individually - https://t.co/TQEr58Fk1q and with support of few handles like @BandBajaateRaho. However, I believe @flipkartsupport clearly doesn't care and thinks that we will all get tired and stop fighting for our hard earned money.

#Fraud #Flipkart #FreedomFromFlipkartScam #Motorola @nch1915 @CCPA_India #CCPA @KashurKoor18 @aaRGeeShah @Umaa0456

[lovekumar @kmalay1]

@KashurKoor18 @Flipkart @PMOIndia @AmitShah @jagograhakjago they have made a Joke of NCH portal by putting automated messages and closing the grievances without resolution

[Sapna @TwoFishTheory]

Dear @flipkartsupport @Flipkart 8 MONTHS. A defective TV you sold me is STILL sitting in my house, and your "support" team just marked my complaint CLOSED like it's a joke. This is not customer service; this is fraud. @Kalyan_K, is this the standard you run your company on?