KNKM

thrown to the wolves.

[KNKM @knkmorton]

.@BritishGasHelp think you should probably get on top of this…

[KNKM @knkmorton]

Classic .@BritishGas charging for a job, then not doing the job (their own engineers say it wasn’t done) and conveniently having no record of callouts/complaints since (we have the paper work for). Now have no central heating or hot water. Time to step up .@BritishGas and fix!

[KNKM @knkmorton]

Classic .@BritishGas charging for a job, then not doing the job (their own engineers say it wasn’t done) and conveniently having no record of callouts/complaints since (we have the paper work for). Now have no central heating or hot water. Time to step up .@BritishGas and fix!

[KNKM @knkmorton]

NUT 💦💦💦

[Tottenham Hotspur @SpursOfficial]

Bale. Is. Back.

Welcome home, @GarethBale11 😍

#BaleIsBack ⚪️ #COYS

[Daniel Lifton @danlifton]

This is the best articulation of systemic racism and white privilege I’ve heard. Please watch and listen. Bravo Michael Holding.

[KNKM @knkmorton]

Hi guys! We’re fundraising for Woking Hospice by doing the London to Brighton Bike Ride! Check out our @JustGiving page and please donate if you can. Thank you! #JustGiving https://t.co/HyUGz6HJ2A

[KNKM @knkmorton]

Being told it’s ‘not worth’ talking to a .@bt_uk manager really topped off the service when I wanted to know if providing false information was normal. What will be done about this?!

[KNKM @knkmorton]

Original order placed on Feb 19th for tv and internet. Still without both. This is absolutely vile service from .@bt_uk who only seem able to pass the buck and lie each time I’ve called querying the situation. I need answers now.

[KNKM @knkmorton]

@OpenreachHelp They have tried to contact you, no telephone answer, and your portal has not been updated with any info. How are they supposed to contact you in this instance, and get me my answers?

[KNKM @knkmorton]

Great work @OpenreachHelp on transferring my line over from @SkyHelpTeam, but calling me to say you won’t come and do the work, leaving me with no internet and no way of getting it back online, leaving me unable to work from home! Please help resolve ASAP.

[KNKM @knkmorton]

@foodiegeektrish @OpenreachHelp @WeAreOpenreach With internet being the sole way I can keep my job to support my family and stay in contact with vulnerable family members, I think getting some answers on what is going on/why nothing has been done is more than considerate.

[KNKM @knkmorton]

@OpenreachHelp My provider have tried contacting @WeAreOpenreach but can’t as your phone office is closed. They are using the portal, which has no info about the engineers ‘visit’ or process of line ‘cancelling down’. What can they do when you aren’t giving them info?!

[KNKM @knkmorton]

@Char_Felinefine @OpenreachHelp The provider is being really helpful and doing what they can, but the @WeAreOpenreach engineer didn’t let me know what was really going on with the line etc. The line needs ‘cancelling down’ so I can just plug in my new hub (without the faster speed or work being done).

[KNKM @knkmorton]

@OpenreachHelp @l_u_c_y_t @WeAreOpenreach another example of being happy to respond to praise quickly, but not reply to a customer who you have left without internet access!? Please update me on when I will have internet access!

[KNKM @knkmorton]

@OpenreachHelp I was due to switch providers yesterday. My engineer sent a text saying he was coming, then called to say he couldn’t come any more with no real explanation as to why. So I contacted my previous provider to check my service would continue. (1/2)

[KNKM @knkmorton]

@OpenreachHelp @thorburw Can reply to staff but not customers who have been left without any internet and no answers as to why or when it will be back!? Good one @OpenreachHelp @WeAreOpenreach