Steve Lane

Acting Audio Lead @splashdamage working on Project Astrid - I like to make things go pewpew. Also enjoy wrangling my 2 kids.

[Steve Lane @laneynights]

@mwmmn @ARAudio_ @GiovaneWebster @Jazzlejade22 Nice! Just added a couple to the hive mind, thanks for sharing 👌🏼

[Steve Lane @laneynights]

@easyJet @easyJetholidays So the next crew we’re waiting g so it’s definitely deliberate- unbelievable behaviour and service to paying customers who have already been put through so much. I’m actually in disbelief that you have done this @easyJet

[Steve Lane @laneynights]

@easyJetholidays can you tell me why EZY8554 from Bodrum to Gatwick has been cancelled?

[Steve Lane @laneynights]

@easyJet @easyJetholidays Incompetence? Or just that the plane needs to leave from south so let’s not worry about the stupid passengers who have already suffered 18hours so adding another 2 hours isn’t an issue?

I am looking for an answer please @easyJet

[Steve Lane @laneynights]

@easyJet You’ll be lucky to get there, and if you do, you will probably be delayed coming back. But don’t expect any help, information or chance of compensation as they will find a way to blame somebody else. #easyjet

[Steve Lane @laneynights]

@easyJetholidays @easyJet It was ‘flight controls decision’ But not acknowledging the fact that it was because of their delays in the first place that the plane wasn’t allowed to fly and we have now been waiting 17hours at the end of our holiday to try to get home.

[Steve Lane @laneynights]

@easyJetholidays @easyJet So to keep this going, all the messaging was to reinforce that it’s ‘out of their control’ and we won’t be able to claim compensation (which I have specifically been messaged already) Utter disdain shown from @easyJet just making sure they don’t have to pay out.

[Steve Lane @laneynights]

@easyJetholidays @ast44039107 They don’t worry about passengers once they have your money. We were left on a curb last night for over 3 hours without a single bit of information.

[Steve Lane @laneynights]

@easyJetholidays The irony. I have just finished a holiday and I am now more stressed then when I left, due to to @easyJetholidays and @easyJet messing up and not taking any blame, so we can’t even be compensated for the last 24hr nightmare.

[Steve Lane @laneynights]

@easyJetholidays @easyJet Still a shambles, 3 hours, kids asleep on pavements by roads, not even an offer of a water. Absolutely no information about anything, where we sleep, when flights may be rescheduled. Quite possibly the worst I’ve experienced customer service I’ve ever experienced from @easyJet

[Steve Lane @laneynights]

@easyJetholidays @easyJet Unfortunately no help here, just have been told it’s not their fault.

[Steve Lane @laneynights]

@easyJetholidays @easyJet tagging in case you can answer please?

[Steve Lane @laneynights]

@easyJetholidays But you have helpfully emailed to say it’s extraordinary circumstances so getting excuses for compensation in early it seems. Glad that’s what’s important.

[Steve Lane @laneynights]

Very needed time relaxing with my family in my favourite place #Turkiye