Darren C #FBPE

Politically curious and proud remoaner. Coffee conisure. Entrepreneur. #revoker

[Darren C #FBPE @lookin_live]

@postmarkapp @ActiveCampaign Not too impressed that the price has increased too.... but for now some acknowledgement of the emails would be nice. I have tried the support form and support@ address - eerily silence....

[Darren C #FBPE @lookin_live]

@postmarkapp - I have been trying to contact you for a few days. I am not getting anything back???? Not sure if this is due to @ActiveCampaign now owning you. The Really convenient chat mechanism has disappeared and emails seem to go into a blackhole...

[Darren C #FBPE @lookin_live]

... Your phone lines apparently are closed... Not impressed.

[Darren C #FBPE @lookin_live]

@TheRAC_UK my wife is currently waiting with her elderly mother and sister off the A14. They have been there for hours. First the estimate was up to 8pm and now it is 11:50pm - that's pretty poor service, they have limited charge on their phones and simply have to wait...

[Darren C #FBPE @lookin_live]

@AndrewEQuinn @mrjamesob @LBC @mrjamesob is typically part of my morning - I love listening whilst working. Not sure what @LBC was thinking of this morning - she was a pretty awful home secretary and a worse presenter. A big no from me - today I am working in silence.

[Darren C #FBPE @lookin_live]

@Xero @David_EC_Reid I can't help but agree with David. This is a train wreck of a feature and could be the one that forces the move to @sageuk for us.

[Darren C #FBPE @lookin_live]

@Xero Really unimpressed. I re-asked the question some hours ago but now tumble weeds - complete silence.

[Darren C #FBPE @lookin_live]

@Xero I noticed this morning that you have created a second stripe account. So, now I have two to do the same job. I contacted your support and got a generic response back which did not address my questions. I am not alone in the this it seems https://t.co/f6hXgvihDB ....

[Darren C #FBPE @lookin_live]

... at very least you have doubled my work. I have now the original stripe account that every other system I use interacts with and a 'special' @Xero one.

[Darren C #FBPE @lookin_live]

@Barclaycard Thanks - I have sent you a DM. The number you have provided appears to be for barclays bank and not for @barclaycard

[Darren C #FBPE @lookin_live]

@Barclaycard I keep receiving letters from you telling us if we do not refresh our company details soon, you are going to close our account. I have sent this back twice now - once royal mail, once email. I have spoken to your team and the email at least was received

[Darren C #FBPE @lookin_live]

@Barclaycard I have been speaking to team on 0800 056 3774 - is the number you have provided direct to the department? They team I have spoken to have emailed KYC. They have not yet had a response either...

[Darren C #FBPE @lookin_live]

@Barclaycard Thanks for getting back to me - yes it is. Latest letter ends in /LTR3

[Darren C #FBPE @lookin_live]

So @Barclaycard, if you can help resolve this - I would appreciate it.

[Darren C #FBPE @lookin_live]

I appreciate there is a backlog, but chasing for information, that you have already received and not processing it, but still chasing us is concerning for businesses and a distraction I could do with out.

[Darren C #FBPE @lookin_live]

@HMRCcustomers Thank you. I did call - but it was not possible determine which was the right account. So, i have used shipley as I have in the past. What's the best way to check receipt? How long does it typically take to show as paid?

[Darren C #FBPE @lookin_live]

@HMRCcustomers - I am in the process of paying Corporation tax - due shortly. I normally pay into the shipley account. However, my accounts have detailed in a letter that we should pay to cumbernaud. Does it matter which account we use?

[Darren C #FBPE @lookin_live]

@InstaVoltUK booths in Keswick chademo charge points 1 & 3 (from left) are not working. Connection with car fails. Tried 4 times. Finally managed to connect with 2