Lisa Preuss

Communications leader #Brand, #AR, #PR, #EmployeeComms, #Influencers, #SocialMedia with a passion for #fashion. Views are my own.

[Rimini Street @riministreet]

Rimini Street continues to lead the way in enterprise software support and Agentic AI ERP innovation, earning three Stevie® Awards for sales and customer service excellence, including:

🏆 Best Use of AI in Customer Service
🏆 Front-Line Customer Service Team of the Year in the Tech Industry
🏆 Best Customer Satisfaction Strategy Award

Craig Mackereth, EVP of Global Support Delivery at Rimini Street, reflects:

“By combining our patented, proprietary AI capabilities with senior-level engineers and a relentless client-first culture, we remain at the forefront of delivering extraordinary service outcomes that help our clients move faster, reduce risk and fund innovation – without disrupting mission-critical systems.”

Read the press release: https://t.co/m6FRercCUu

#RiminiStreet #PressRelease

[Lisa Preuss @lpreuss]

Insightful article🤔from @PRSA on PR pro burnout and some potential solutions: cultural shifts, smart business decisions, and coaching!

[PRSA @PRSA]

Getting sick shouldn’t be the only way to rest. PR pros are burning out at alarming rates. Katie Neal shares what needs to stop, start and continue.
👉 Read more: https://t.co/wMtzjp5tWU

[Lisa Preuss @lpreuss]

My favorite❤️look from the 2025 inaugural ball goes to @IvankaTrump for this classic gown recreated by the French fashion house @givenchy - Audrey Hepburn wore the original in 1954’s Sabrina. Absolutely stunning!

[Ivanka Trump @IvankaTrump]

🤍🖤

[Recurly @recurly]

What an incredible week! 🚀 Our latest Subscriptions Weekly is live and packed with insights into our brand-new look and platform vision:
🎥 Bold brand sizzle video
📰 Official press release & blog
🎬 3 product videos
📸 Rebrand celebration highlights
https://t.co/o5tSHK2sYR

[Lisa Preuss @lpreuss]

Today we unveiled our lively new brand and commitment to make every brand a subscription expert 💛

[Recurly @recurly]

It’s here! Today we’re thrilled to unveil BIG changes at Recurly including our refreshed brand and innovative platform vision to help brands #GetAheadOfWhatsNext amidst a growing consumer demand for subscriptions. 🚀

[Recurly @recurly]

🐾🐶 It’s #NationalDogDay, and we’re raising a paw to our dogs who excel at securing subscription belly rubs and treats on demand!

Here’s to the tails that wag us through the best days!

#WeAreRecurly #Pawscriptions #RecurlyLife

[Lisa Preuss @lpreuss]

Thrilled to see this recognition go to long-time Recurly customer Paramount+ 💜

[Recurly @recurly]

🎉 A huge congratulations to @paramountplus for winning the prestigious Cube Award for Best Streaming Service at @Sub_Summit! This incredible achievement is a testament to their dedication, innovation, and commitment to delivering top-notch entertainment. 💜

[Recurly @recurly]

Today we had an incredible chat between Joe Rohrlich, Recurly's CEO and Taylor Putnam, Principal Commercial Product Manager from @AlaskaAir, at @Sub_Summit 2024. 🙌 By partnering with us, they can handle #subscriberacquisition, management, and #payments seamlessly.

[Lisa Preuss @lpreuss]

If you're at #SubSummit2024 in Dallas this week, stop by booth #408 and say hello to team Recurly! Learn about subscription management, lifecycle engagement and much more!

[Recurly @recurly]

The subscription industry is booming and so is #SubSummit2024 in Dallas this week! 🙌 Here's a sneak peek of our incredible team. 💜

#RecurlyAtSubSummit #SubSummit2024 #KeepAGoodThingGrowing®️
#RecurlyTeam #SubscriptionGrowth #SubscriptionManagement

[Recurly @recurly]

Recurly has partnered with @redfastinc to bring the power of two platforms together to create a lifecycle engagement tool that drives proactive, personalized experiences that keep users engaged and loyal to your brand. 😀

Learn more:
🔗 https://t.co/g9zg0H281g

[Beth Pariseau @PariseauTT]

What @GoogleAI #Gemini updates from #googleio24 mean for #softwaredevelopers. Comments from @DavidStrauss, Ian Beaver of @Verint and @TorstenVolk. #AI #genAI via @TechTargetNews

https://t.co/dhxM1XLJtH

[Lisa Preuss @lpreuss]

Win alert! @Verint has inked an eight-figure contract with one of the world's largest retailers to improve #CX automation and contact center efficiencies through its open platform and #AI powered bots. Read more @cxtodaynews: https://t.co/BPeTefGw9y

[Lisa Preuss @lpreuss]

No more scheduling headaches! @ValoirView explains how @Verint’s TimeFlex Bot is redefining schedule management in the contact center. Discover more on https://t.co/KwbVzDPSMK

[CX Today @cxtodaynews]

Just Posted: @Verint: The Unexpected CX Success Story of 2023/24

Following the launch of its Open CCaaS Platform and specialized bot strategy, Verint’s stock is up 42 percent 📈

https://t.co/CAJhXwa7De

#CXNews #CCaaS

[Five9 @Five9]

Congratulations to our partners @Cresta, @Invoca, and @Verint for their well-deserved recognition by @CXTodayNews at its annual CX Awards 2024. Cheers to #PartnerSuccess! #CXAwards24
https://t.co/uTw6dmmiiI

[CX Today @cxtodaynews]

@Verint Releases a TimeFlex Bot to “Revolutionize” Contact Center Scheduling 📆🤖

The innovation brings #gaming mechanics and #autonomy to agent scheduling 👇

https://t.co/LJk3pzDfyx #cx #cxnews #ccaas

[Lisa Preuss @lpreuss]

On International Women's Day we celebrate the inspiring women committed to forging women's equality. Check out the spotlight on @Verint Insights blog about inspiring inclusion! https://t.co/Rw6Mb1Vrov #WIT #IWD24 #InspireInclusion #LifeatVerint 🩵

[Lisa Preuss @lpreuss]

New report from @Verint signals major shift in contact centers towards #AI and digital channels. Traditional telephony takes a backseat with only 10% of contact center leaders indicating it will have an impact on #CX #automation. Read more at https://t.co/Ahp2tc4fj5

[Roy Atkinson @RoyAtkinson]

Containment, Not "Deflection"
on the Butterfield Blog
#CX @Verint

https://t.co/G77zPDo8Rp

[Lisa Preuss @lpreuss]

Welcome to the “We’ve Got a Bot for That” Era—Trends in Conversational AI. Read the guest post on @Verint's blog from @Talks2Bots @opusresearch https://t.co/Sq6UBTWX1h #ChatGPT #GenAI #LLMs #Bots #IVAs #CX #EmployeeEngagement #Automation