Lauren Mann

Internal Comms @McCann_Health Tweets/opinions belong to me.

[Lauren Mann @lrmann]

@danielas_2014 @Clutter @sequoia Hi there. Yes, finally got some resolution. I’d keep trying to get in touch until you can speak to someone directly. Good luck!

[Lauren Mann @lrmann]

Hey @Clutter @ari_mir, here’s my broken TV, broken TV stand & the 1/2 (?!) of a couch your team brought me. Can’t get a call back from employee Francesca Kehl & your claim system is BS. As we unpack - more broken items. Will share this pic far and wide - and with small claims.

[David Bell @davidbnz]

Thinking of using @Clutter? Don’t. Unless you want to have 10%-15% of your stuff lost or destroyed.

[Lauren Mann @lrmann]

@Clutter @sequoia Please have a supervisor call me. I’m done with the form copy/paste emails from service reps.

[Lauren Mann @lrmann]

#thanksclutter

[Charlotte Edelson @EdelsonChar]

@Clutter I couldn’t be more offended or disturbed by your claims dept. You broke 3 items, which I paid to store for 2 years. I referred 14 people to your service - I regret this. You are offering me 1/20th of the value of my items. I will tell everyone how horrible you are.

[Lauren Mann @lrmann]

#thanksclutter

[Courtney. @her_courtney]

So this pathetic @clutter company wants to offer me $90 for a $499 mirror they broke from being careless. They had the nerve to tell me because I declined their additional insurance which was suppose to protect my storage from break-ins they can’t cover their workers breaking my

[Lauren Mann @lrmann]

#thanksclutter

[Lauren Mann @lrmann]

Hey @Clutter @ari_mir, here’s my broken TV, broken TV stand & the 1/2 (?!) of a couch your team brought me. Can’t get a call back from employee Francesca Kehl & your claim system is BS. As we unpack - more broken items. Will share this pic far and wide - and with small claims.

[Lauren Mann @lrmann]

#thanksclutter

[Hillary J. @hillrjacobs]

@Clutter @sequoia @ari_mir @clutter @air_mir question 8. Why is your service so terrible? I have to spend $1,400 to fix your mistake.

[Lauren Mann @lrmann]

#thanksclutter

[Jamie Roth @jamielynnroth]

@Clutter You lost my tv, couch, ps4 and 10+ other items and my stuff arrived wet and damaged. Need to talk to a manager and no one will call back - can you help?

[Lauren Mann @lrmann]

@jamielynnroth Hey, did you ever get a resolution? Same thing happened to me and they’re offering me peanuts for the incredible damage and complete loss of my items. Can’t get anyone beyond a service rep on the phone either.

[Lauren Mann @lrmann]

@Clutter @HER_Extensions YES. @clutter, find my couch too!!!! Also, pay for the TV you shattered. Why would we opt for more insurance - if we had any inkling all of our stuff would be ruined we wouldn’t buy more insurance, we’d just use @MakeSpace

[Lauren Mann @lrmann]

@zach_melamed @Quan @Clutter Did you ever get your stuff back? Was it in one piece? Hope so because mine wasn’t.

[Lauren Mann @lrmann]

🙌🏻🙌🏻

[Hillary J. @hillrjacobs]

@Clutter @sequoia @ari_mir @clutter @air_mir question 8. Why is your service so terrible? I have to spend $1,400 to fix your mistake.

[Lauren Mann @lrmann]

@thearachel Good luck! They damaged all of my items and their claim process is a nightmare. Flat screen TV shattered, “can’t find” half of my couch. 🤷🏻‍♀️

[Lauren Mann @lrmann]

@EdelsonChar @Clutter Had the exact same experience. As I unpack, more damage. Spreading the gospel of the worst company has become my new favorite hobby.

[Lauren Mann @lrmann]

@_NYUIT Hey NYU IT - is MFA down? Can't get into Classes, Albert, etc., just get a blank screen. Not ideal timing with intensives this week.

[Lauren Mann @lrmann]

What a cool list of almost exclusively white people @HingeApp ! https://t.co/QwxrnKsPde

[Lauren Mann @lrmann]

@stefanieboltz @TrondyNewman @netflix I just assumed in the alt universe without Paula Cole’s song that Pacey and Joey ended up together, right?

[Lauren Mann @lrmann]

@jmacgregor205 So there's NEVER a time to just be snarky and mean? Going to have a hard time with that.