@danielas_2014@Clutter@sequoia Hi there. Yes, finally got some resolution. I’d keep trying to get in touch until you can speak to someone directly. Good luck!
Hey @Clutter@ari_mir, here’s my broken TV, broken TV stand & the 1/2 (?!) of a couch your team brought me. Can’t get a call back from employee Francesca Kehl & your claim system is BS. As we unpack - more broken items. Will share this pic far and wide - and with small claims.
@Clutter I couldn’t be more offended or disturbed by your claims dept. You broke 3 items, which I paid to store for 2 years. I referred 14 people to your service - I regret this. You are offering me 1/20th of the value of my items. I will tell everyone how horrible you are.
So this pathetic @clutter company wants to offer me $90 for a $499 mirror they broke from being careless. They had the nerve to tell me because I declined their additional insurance which was suppose to protect my storage from break-ins they can’t cover their workers breaking my
Hey @Clutter@ari_mir, here’s my broken TV, broken TV stand & the 1/2 (?!) of a couch your team brought me. Can’t get a call back from employee Francesca Kehl & your claim system is BS. As we unpack - more broken items. Will share this pic far and wide - and with small claims.
@Clutter You lost my tv, couch, ps4 and 10+ other items and my stuff arrived wet and damaged. Need to talk to a manager and no one will call back - can you help?
@jamielynnroth Hey, did you ever get a resolution? Same thing happened to me and they’re offering me peanuts for the incredible damage and complete loss of my items. Can’t get anyone beyond a service rep on the phone either.
@Clutter @HER_Extensions YES. @clutter, find my couch too!!!! Also, pay for the TV you shattered. Why would we opt for more insurance - if we had any inkling all of our stuff would be ruined we wouldn’t buy more insurance, we’d just use @MakeSpace
@thearachel Good luck! They damaged all of my items and their claim process is a nightmare. Flat screen TV shattered, “can’t find” half of my couch. 🤷🏻♀️
@EdelsonChar@Clutter Had the exact same experience. As I unpack, more damage. Spreading the gospel of the worst company has become my new favorite hobby.