Luca Azim 🛩

TUI wannabe Cabin Crew and autism advocate since April 2018

[Luca Azim 🛩 @luca_azim]

@Ben_Everitt If they don’t come back email them directly at [email protected] and they will have a proper look into it. If that doesn’t work DM me and I’ll see if I can help (from someone that travels on trains all the time) 😊

[Luca Azim 🛩 @luca_azim]

@HMRCcustomers Hi Shoaib
I found a way to log it by making a complaint so I’ve sent this through and look forward to hearing back

[Luca Azim 🛩 @luca_azim]

@HMRCcustomers Struggling to get in touch with you about a form that’s been completed on my account for nearly 3 weeks but a letter confirming the next steps (like a refund) hasn’t come through, can you give me a hand please

[Luca Azim 🛩 @luca_azim]

@HMRCcustomers Hi Shoaib, it’s PAYE Income Tax relating to a uniform claim, but also a tax refund that went to an agent that I didn’t authorise

[Luca Azim 🛩 @luca_azim]

@HMRCcustomers 2025/26 - I only recently found I could claim for this

Thanks

Luca

[Luca Azim 🛩 @luca_azim]

@HMRCcustomers Trying to get through to you and I keep getting this, is there any way other than calling up that I can get through?

[Luca Azim 🛩 @luca_azim]

@HMRCcustomers Hi Steve, my uniform tax form shows completed but I just wanted to enquire about whether a refund would be processed

Thanks

Luca

[Luca Azim 🛩 @luca_azim]

@O2 I’m having trouble creating an order
First it wouldn’t let me past the card details page and now after originally coming up green it is now not allowing me to even get past the name and details page

[Luca Azim 🛩 @luca_azim]

@TM_Steve_ Congratulations Steve, well deserved buddy!

[Luca Azim 🛩 @luca_azim]

@Uber_Support I sent you a DM about an order that went wrong, please review this and refund in full

[Luca Azim 🛩 @luca_azim]

@HMRCcustomers Thanks for your reply Sofia. I am number 6 in the queue now

[Luca Azim 🛩 @luca_azim]

@HMRCcustomers Hi, my tax rebate for the 2021/22 year was issued to a now insolvent agent, how would I get the money now you’ve issued the payable order?

Thanks, Luca

[Luca Azim 🛩 @luca_azim]

@Joe_Dodman @TfL Probably because you have more money than Freya Joe 🤣

[Luca Azim 🛩 @luca_azim]

@AskWorkspace I am having the same problem…..

[Luca Azim 🛩 @luca_azim]

@TM_Steve_ Hope you’re doing well Steve :)

[Luca Azim 🛩 @luca_azim]

@HMRCcustomers Hi Shoaib Thank you for coming back, the phone line sends me an article that isn’t helpful and the online webchat doesn’t transfer me to an agent - it is a bit annoying

[Luca Azim 🛩 @luca_azim]

@HMRCcustomers Hi I am trying to get through to an adviser about a refund I requested but I can’t get through on the web chat or phone
I need assistance

[Luca Azim 🛩 @luca_azim]

@HMRCcustomers Hi Sofia it hasn’t been added - it goes through the deductions section of my payslip Thanks, Luca

[Luca Azim 🛩 @luca_azim]

@chilternrailway @Joe_Dodman @X1Games_Katie @TfL @NetworkRailEUS @GWRHelp Thanks guys and thanks to Dean the TM on the 18:02 to Stourbridge!, Luca