@parcelforce hello, how do I know if a package I’m receiving is signed for? I may not be around for a delivery today but I’m happy for them to leave it in the reception room. Thanks
@parcelforce hi, my package is at the depot awaiting delivery charges to be paid but it says I’ll be sent a letter. Seems a slow way of doing it. Can I not just be text / emailed the link to pay online?
@RoyalMailHelp hello, please can you confirm what time St Ives TR26 2XX DO is open until today? Your website says 8-10am but google maps says it’s also open 4-7pm
@GWRHelp hello, I got on my booked train today and my ticket was scanned but the train ended up turning around. Am I able to get on a train tomorrow instead with no charge if they are running?
@GWRHelp hello, are tickets for today automatically able to be used tomorrow instead? My morning train was cancelled but my journey is very necessary so need to get back asap. Thank you
@thetrainline hello, can a ticket for today be used tomorrow instead? If it’s a GWR train. Majority of trains for today are cancelled in my area but I don’t want to request a refund for ticket if it could be used Sunday instead. Thanks!
@ChaseSupportUK I’m trying to create an account through your app but the app just glitches when it comes to adding my ID. I have tried passport and driving license and neither will work
@AskeBay hello, once a customer has paid for their item, can I change the shipping they have paid for? They have used eBay global shipping programme but they want to pay for a specific courier. Is this possible? Thank you
@RoyalMailHelp hello, I booked a collection online and the recipient has since emailed me to say they got their address wrong. I’ve requested a refund and rebooked with the correct address. Please can you confirm if my refund will be approved? Thank you!