@Se_Railway, Andy who was working the 20.12 train from St P tonight was absolutely amazing with a couple who had to move coaches. His customer service is on point and he should be rewarded! #greatcustomerservice
What a day yesterday was! And the #ThankATeacherDay surprises aren't over yet. Here's Dame Helen Mirren & @thequeenmehreen reading out thank you messages for Miss Oliver @ClockhousePrim , Miss Morish @AmeryHillAlton and Mrs Cox @Homewood_School, sent via https://t.co/F7LLxRlcvn!
@DFSCare Yes of course you might delay the whole order being, times are tough, staffing is tough but can you explain why you only deliver 1/2 an order!!!! #awfulcustomerservice
@DFSCare If someone could contact us after ordering our sofa over 17 weeks ago (2 delivery delays) to then have a delivery booked to find on delivery day that only part of our order showed up. How do your teams not know where our sofa is?
@DFSCare@DFSCare I sent my ‘DM’ as you want to keep it private 3 days ago and no reply. My partner and I call the team twice a day and have been into store multiple times this past week. No further communication.
@DFS If someone could contact us after ordering our sofa over 17 weeks ago (2 delivery delays) to then have a delivery booked to find on delivery day that only part of our order showed up. How do your teams not know where our sofa is? I’m having to call rather than you calling us