Matt Vincent

Wandering through life figuring out my life's purpose and enjoying every minute of it!

[Kansas City Chiefs @Chiefs]

WE DID IT!!!!

[Vala Afshar @ValaAfshar]

Dear CEO,

The biggest threat to innovation is internal politics and company culture.

[HDI Trillium Chapter @HDITrillium]

Next event April 27th! Survive & Thrive when faced with major incidents https://t.co/hiiyUaboGG #ITSM @ThinkHDI @ITpreneurs @aykac #HDITO

[Matt Vincent @m8ttyv]

Interesting comment
"there is no VALUE in technology, there is value in the USE of technology" @InstrumentalBRM #BRM #ITSM @excaliburdata

[Matt Vincent @m8ttyv]

IT must partner, if not take the lead, with the business in driving innovation #ITSM @dougtedder https://t.co/c87SvCInrk

[Matt Vincent @m8ttyv]

Sometimes that tends to get overlooked. @dougtedder https://t.co/ju8lETgYLd @HDITrillium #HDITO

[HDI Trillium Chapter @HDITrillium]

Stop starting work and start finishing Register for this thursdays event https://t.co/KTsYKq8FSP

[HDI Trillium Chapter @HDITrillium]

Join us Thurs Mar 2nd, 2017 for our first event. Register Today! https://t.co/G5rmbHyJpY #HDITO #ITSM @ThinkHDI #kanban #itil #custserv

[Matt Vincent @m8ttyv]

Good article "what IT does to deliver/enable outcomes required for business success" @dougtedder https://t.co/usfXTYWx4q #ITSM #HDI #HDITO

[HDI Trillium Chapter @HDITrillium]

Drop in days strategy to push awareness of self service #ITSM alleviate stress in using new tech @itsmf_gtr #HDITO

[HDI Trillium Chapter @HDITrillium]

Great partnering with @itsmf_gtr and @TOPdesk with @paul_vos4 #HDITO building the bus. case for next gen #ITSM

[HDI Trillium Chapter @HDITrillium]

What does self service and Knowledge mgmt mean to you? @TOPdesk @ThinkHDI @itsmf_gtr #ITSM #HDITO discussing at our event today!

[HDI Trillium Chapter @HDITrillium]

Kicking off next gen #ITSM with Eric from @TOPdesk and @itsmf_gtr #hdi #HDITO

[HDI Trillium Chapter @HDITrillium]

Join us June 23rd! How to make the business case for NextGen Service Mgmt! With @TOPdesk @itsmf_gtr @ThinkHDI #ITSM https://t.co/LwnoX9ex6t

[Charles @ccyna]

Thanks everyone at my session today! Follow or retweet to get a copy of the starter kit and updated deck. Materials out Mon. #HDIConf

[Mark Saunders @marksaunders_TO]

Today one of my personal heroes @MuhammadAli is laid to rest. Thank you for inspiring me, breaking barriers. You are, indeed "The Greatest"

[HDI Team @ThinkHDI]

First Level Resolution (FLR) is a simple enough metric, but did you know there are 2 major ways to measure it? https://t.co/FzWDygevzj

[Charles @ccyna]

Still time to register for the west coast CSI breakfast events next week https://t.co/urihrFIdF4 #CSI #cherwell

[Vance Brown @vancebrown]

Everyone has bad days, don't let them stop your progress! @Cherwell #quotes

[Matt Vincent @m8ttyv]

Re-evaluate your Level 1 capabilities and start moving toward a shift-left strategy. @HDI_Analyst #metrics https://t.co/CGdr34Go0I