Magic Clare

Proud mum. Artist. graphic Designer. Life's too short...

[Magic Clare @magicclaren]

I am the proudest mum. It’s official. I’m making myself a certificate to prove it. 😎

[BRUCH @bruchmusic]

#IntroducingSampleCollective - my music was on @bbcr1
- just 8 bars. But it was there! Huge #thankyou to @Gemma_Bradley_ & such a #WOW to hear it 1st from @stephnradio @bbcintrosolent on Saturday #honoured Can you spot my cello section? Listen in full on @BBCSounds! #newmusic

[Magic Clare @magicclaren]

@UPS Thank you for a prompt response. Messaging now.

[Magic Clare @magicclaren]

@UPS - I’ve sent a LOT of international parcels over the last month. Two customers said items arrived damaged. Both in Germany. Very disappointing as shipments to Asia, US, etc. arrive safely, but packages in Germany look like they’ve been kicked. Do I need to change courier?

[Magic Clare @magicclaren]

@jamieallanmagic @MaChrist @SumUp Absolutely shocking lack of customer care & support! I feel sorry for your call centre and web chat staff who have to deal with your unhappy customers constantly trying to get answers.

[Magic Clare @magicclaren]

♥️

[MagicSeats @MagicSeats]

Having some quiet tonight and I started reading my new book. @jamieallanmagic lecture at BMC was also excellent.

#magic #Magicians #Theatre #Live #Magicseats #Magicnews #jamieallan #imagician #everythingbook

[Magic Clare @magicclaren]

@SumUp @SumUpEng @sumupposuk @SumUpStatus

[Magic Clare @magicclaren]

@SumUp @jamieallanmagic We have reported this numerous times via web chat, email and phone. And still no resolution. Please contact us via [email protected] today to rectify this. Jamie is currently out of range.

[Magic Clare @magicclaren]

@OVOEnergy Sent. Thank you.

[Magic Clare @magicclaren]

@OVOEnergy I applied for #wintersupportpackage 12/12, finally got a call last week, but was too ill. They said they'd call back. But have now had an email to say case closed due to lack of contact! Please help. Thank you.

[Magic Clare @magicclaren]

And no email has been sent @boostpoweruk

[Magic Clare @magicclaren]

@boostpoweruk - how is someone supposed to get an emergency appointment when you wait for two hours on hold then get cut off???
I’ve lost 3 hours of wages trying to sort this today. 😠

[Magic Clare @magicclaren]

@toonandout @boostpoweruk They’ve sent this reply, suggesting I call the same number to get an emergency appointment to fix the meter/supply. The same number that cut me off after 2 hours earlier. And web chat says they’re too busy to help. 😡

[Magic Clare @magicclaren]

@toonandout @boostpoweruk So ridiculously frustrating (that’s my polite description). I started at 595 on webchat, got to 1, then told they couldn’t take more customers. It still says that now. 2 hrs on phone hold to get cut off. It’s the same number they’re suggesting I call now for emergency call out.

[Magic Clare @magicclaren]

@boostpoweruk Cut off from customer service call after two hours, still on hold with webchat for over two hours, still at No.169, gas off since yesterday. Web app and gas meter not updating payments, cannot reconnect. Absolutely disgusted. Please contact and correct ASAP!

[Magic Clare @magicclaren]

@toonandout @boostpoweruk Likewise! I tried to change to a standard meter but apparently it’s listed incorrectly in some register so we are stuck with it!

[Magic Clare @magicclaren]

@toonandout @boostpoweruk They’ve sent this reply, suggesting I call the same number to get an emergency appointment to fix the meter/supply. The same number that cut me off after 2 hours earlier. And web chat says they’re too busy to help. 😡

[Magic Clare @magicclaren]

@toonandout @boostpoweruk It’s appalling! I’ve finally had a reply telling me to call the same number that cut me off after two hours earlier today! And I still don’t have any heating or gas to cook with. I hope you get some help soon.

[Magic Clare @magicclaren]

@boostpoweruk Still waiting for a reply.

[Magic Clare @magicclaren]

@boostpoweruk Sent. Please respond. I have no heat and cannot cook.

[Magic Clare @magicclaren]

2 hours 50 minutes on web chat, starting from position 595 down to 1, only to be cut off AGAIN!! Still no gas in our house! @boostpoweruk