@RedLetterDaysUK Thank you. I haven’t spoken to anyone on the phone since you don’t have a customer contact centre. I have however received a DM, and you are apparently looking into booking this experience manually. I fear for how long this manual workaround will take…
@RedLetterDaysUK …to enable the booking to be made. Should either the booking or a full refund not be made within the next 48 hours, I will be contacting the Trading Standards Board to report you for false advertising, and filing a claim under the Consumer Rights Act. 2/2
@RedLetterDaysUK Dear Red Letter Days, as sent to you via DM, it has been 2 weeks since I tried to redeem my experience and you continue to not resolve the matter. You have not provided the service for which has been fully paid for, nor are you making reasonable attempts…1/2
@BootsUK hello there. Ordered my Day 2 lateral flow tests on Saturday and they have still not arrived. Day 2 is tomorrow. Can you look into this for me please?
@ubereats_uk So the driver got paid for doing nothing, I went to collect my own order, and I got food that was stone cold, and then Uber Eats refused to engage in a conversation, simply saying “thanks for the feedback”. Do yourselves a favour and avoid these scammers. (4/4)
@Uber_Support Sending me a link to the “Help” section is literally the most unhelpful of responses. In fact, the whole point of tweeting the story above and complaining through this channel is due to the lack of response and “human” support available via the Help function.
@ubereats_uk …and drove to the restaurant to pick up the food myself. I saw the driver’s car outside the shop, but he was nowhere to be seen. 2 mins later I got a notification to say the driver was on his way to my house - even though the food was with me in my car! (3/4)
@ubereats_uk …app, who drove to the restaurant and then seemingly sat in his car for 20 mins. I called the restaurant again who said they couldn’t do anything unless the driver came into the shop. I called the driver - no answer. Fed up by that point, I got in my car…(2/4)
@ubereats_uk have got to be one of the biggest scam artists around. Yesterday I placed an order at a local restaurant. After waiting for 45 mins I called the restaurant who said the food was ready, but there was no driver allocated. Then a delivery driver appeared on the…(1/4)
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