katlego moagi

Carpe Diem

[katlego moagi @mano_mix]

@vumatel 3 days with no internet in Moroka Soweto, no communication, no expected resolution SLA. Basically I am paying for a service that I am not receiving, with no communication from anyone. ISP is not bothered and you guys are not bothered, this is affecting livelihoods

[katlego moagi @mano_mix]

So @Eskom_SA is ignoring all our tweets and efforts to find out why we've been out out power for 3 days in Moroka Soweto. Are we going to get assistance or a big fat middle finger as always?? #MorokaOutage

[katlego moagi @mano_mix]

@Uber_Support No empathy or accountability shown at all from Uber

[katlego moagi @mano_mix]

@Uber driver was stationery for more than 15 minutes, I was charged a cancellation fee for that, I made a card payment and funds not returned back into my account, need to request for someone at the pick up point as she is not safe & is stranded there

[katlego moagi @mano_mix]

@Uber_Support There is no assistance I received in the DM's just an automated response explaining unnecessary stuff yet no resolution. No empathy shown and no appreciation shown at all. I am really disappointed and unhappy with the whole situation and service received

[katlego moagi @mano_mix]

@Uber_Support I have DM'd you with all the screenshot yet I am not getting assistance, are customers even taken seriously at Uber, I believe I am a loyal customer and have been but this kind of service and money being taken from my account without even taking the trip is really atrocious

[katlego moagi @mano_mix]

@Uber_Support I have done so yet I have not received any support or refund of R189, this is honestly an inconvenience, funds should've been immediately reversed after the cancellation

[katlego moagi @mano_mix]

Shop #anythingyoucanimagine @TAKEALOT https://t.co/Ykk66VHtm4

[katlego moagi @mano_mix]

@Uber_RSA I had a trip to for R348 which was debited from my account, then the trip was cancelled as I had to get off and the total cost of the trip was R43. My issue is that the balance of R305 has not returned to my account and I am not getting assistance from your support

[katlego moagi @mano_mix]

@Uber_Support I had a trip to for R348 which was debited from my account, then the trip was cancelled as I had to get off and the total cost of the trip was R43. My issue is that the balance of R305 has not returned to my account and I am not getting assistance from your support

[katlego moagi @mano_mix]

@FNBSA I requested to have my connect sim canceled on the 1st of August, instead of canceling me they upgraded without knowledge, I was still debited on the 1st of August and September for the sim, now the new debit is still trying to debit my account, no help from CC or branch

[katlego moagi @mano_mix]

@picknpayasap I have sent you the required information via dm 4 days ago and I haven't received acknowledgement, response nor feedback regarding my issue

[katlego moagi @mano_mix]

@Eskom_SA Moroka North has no power aswell

[katlego moagi @mano_mix]

@ModoP88 @Geminii_nerd @MaboeNdi Hi, please forward the production plan [email protected]

[katlego moagi @mano_mix]

@vumatel Good afternoon, my line was restored yesterday after many calls to my service provider on Saturday afternoon and evening

[katlego moagi @mano_mix]

@vumatel Good Day, please assist with my login credentials for my router web interface, I had changed the credentials and I am now unable to log in as I have forgotten the password, can't find any contact details to speak to someone over the phone and u aren't responding my DM's

[katlego moagi @mano_mix]

@vumatel Ticket number ISP-766995

[katlego moagi @mano_mix]

@vumatel I am now unable to connect and I am being told that my router needs to be provisioned, please assist I need to be connected as I am working from home

[katlego moagi @mano_mix]

@vumatel I spoke to my ISP and they gave me feedback that my line was reprovisioned but I am still unable to log onto the router web interface with the default credentials

[katlego moagi @mano_mix]

@vumatel My ISP states that they do not have access to the portal and Vuma and the technicians can assist as you guys have installed the Fibre line and hardware, I have dm'd you guys several times and you have not responded