Martha Smith

[Martha Smith @marthasmith209]

@VirginHolsHelp Virgin holidays help!!! what a joke should be Virgin holidays no help!!!! absolutely gutted at way your treating customers

[Martha Smith @marthasmith209]

@TUIUKcares but how else do i get my point across when every email and rec delivery letter is being ignored! we are at wits end with tui! i

[Martha Smith @marthasmith209]

@TUIUKcares @TUIUK whos charlotte?? as clearly explained above its Ashleigh using martha smiths twitter!

[Martha Smith @marthasmith209]

@TUIUK Well i hope they dont book with TUI as due to wrong info we lost our 3.5k honeymoon to mexico and TUI arent even responding to us!

[Martha Smith @marthasmith209]

@TUIUKcares @TUIUK hi its ashleigh im using my mums twitter as my phone is broken, it was my and husbands honeymoon! we are absolutely gutted! will dm the ref!

[Martha Smith @marthasmith209]

@TUIUKcares @TUIUK @liamions Im not at home just now but when i get home il post the email addresses but cant believe the awful lack of customer service is shocking!

[Martha Smith @marthasmith209]

@TUIUKcares @TUIUK @liamions it has been 2 different emails given by Tui on social media no response since 8 oct and a Recorded Delivery letter

[Martha Smith @marthasmith209]

@TUIUK @liamions Really!!!! and you cant answer emails marked urgent sent to your complaints department???? over the loss of a 3.5k holiday mis sold by Tui!!

[Martha Smith @marthasmith209]

@TUIUKcares we already have twice 1st reply was generic you booked online?? does that make u a less valued customer? reply to that was sent 5 weeks ago

[Martha Smith @marthasmith209]

@HastingsHelp @DeanStockwell12 can someonr help me please!

[Martha Smith @marthasmith209]

SKY YOU ARE AN ABSOLUTE DISGRACE OF A COMPANY HOW YOU ARE ALLOWED TO OPERATE AS A BUSINESS IS BEYOND ME!!!

[Martha Smith @marthasmith209]

@ThomsonCares we have been left with no holiday and no funds to book another! because of wrong advice given on phone and instore its not acceptable

[Martha Smith @marthasmith209]

@ThomsonCares we already did and basically got reply saying you booked online...tough luck! we are totally disgusted i will send another email

[Martha Smith @marthasmith209]

@ThomsonCares online and basically thomson are using that as an excuse despite taking advice from in a store! its an absolute joke!

[Martha Smith @marthasmith209]

@ThomsonCares hi can i please be given an address to escalate a serious issue regarding losing a £3.5k honeymoon and not happy with response

[Martha Smith @marthasmith209]

#ShielasWheels
absolute disgrace of a company spent 8 hours on phone over 2 days no one knows what they are doing!!!!!! avoid ppl!

[Martha Smith @marthasmith209]

@Winniebu1999 @BritishGasHelp @BritishGas Can someone from british gas step in and help me please been passed to 16 ppl and no one can sort this in tears here!

[Martha Smith @marthasmith209]

@Markskyblue87 @BritishGas @BritishGasHelp Mark hodges your staff are an absolute disgrace!! how you get away with what you do is shocking!!!

[Martha Smith @marthasmith209]

@BritishGas ABSOLUTE DISGRACE OF A COMPANY YOU SHOULD BE TOTALLY ASHAMED OF YOUR LEVEL OF CUSTOMER SERVICE! WILL BE PURSUING THESE ISSUES

[Martha Smith @marthasmith209]

@British_Airways OH I WONDER IF HER MAJESTY WOULD HAVE GOT THE SAME DISGUSTING TREATMENT I DID!!! CANT SEE HER HAVING TO TAKE YOU TO COURT