Martin Stonehouse

IT Programme Manager & occasional train dispatcher for @LNER. When not playing with trains and tech, interests inc. photography, genealogy & singing. Own views!

[London North Eastern Railway @LNER]

The thoughts of LNER are with all the customers and our railway colleagues impacted by the incident on East Midlands Railway on Friday, 19 June.

For as long as the Midland Mainline is closed at Bedford, train operators, including LNER, are accepting tickets for EMR customers.

[David Horne @DavidHorne]

“To us – he’s always been a hero”

Recognising the incredible bravery of Sam

https://t.co/CYRXpGeIty

[Martin Stonehouse @mdstonehouse]

@virginmedia Thanks for your speedy reply. Your system status is now showing an outage in the area. Looks like it’s going be off until around midnight!

[Martin Stonehouse @mdstonehouse]

@virginmedia Internet has gone off for a good number of people in the YO23 area. Seems you have some issues?

[Martin Stonehouse @mdstonehouse]

@AvivaUK Are you having problems sending email out from MyAviva? Tried two different email addresses to receive a chat transcript and neither have arrived. Same for attempting to reset passwords. Thanks.

[Martin Stonehouse @mdstonehouse]

Hey, @grok, who was the most famous person to visit my profile? It doesn't need to be a mutual, don't tag them, just say who it was.

[David Horne @DavidHorne]

LNER teams up with The King’s Trust to help put careers on track

@LNER has partnered with the @KingsTrust to provide a month-long work placement for six young adults at Newcastle Central Station, their first formal work experience within the rail industry.

[Martin Stonehouse @mdstonehouse]

@Caffers_88 You were on holiday for most of it….🤭

[Martin Stonehouse @mdstonehouse]

@MrTimDunn @NetworkRailEC @LNER @HRA_UK @TanfieldRailway That’ll be me in a few weeks 🤭😀!

[Martin Stonehouse @mdstonehouse]

@wrothamcomputum In their latest email, FH Support now telling me my MX records are wrong and this is causing the SPF issue which completely overlooks the use of a third party filter service. They asked me when these had been changed so I replied with ‘back in 2016….’ 🤦‍♂️

[Martin Stonehouse @mdstonehouse]

Hi @FHTechTeam @Fasthosts Any updates on the SPF issue please? The service status page was last updated over 24 hours ago now and the number of emails I haven’t received is growing. Thanks!

[Martin Stonehouse @mdstonehouse]

@Fasthosts @FHTechTeam Hi. I actually called yesterday and the agent I spoke to didn’t seem to be aware there was even an issue, never mind having any updates about it!?

[Martin Stonehouse @mdstonehouse]

@ShellStationsUK Home charger has stopped working. Reported to tech support on 27 December. Have chased 3 times, each time being promised someone will call back and they don’t. Not a great experience - how do escalate please?

[Martin Stonehouse @mdstonehouse]

@colossaljht141 @LNER Over to you @HornieDinosaur 😀

[London North Eastern Railway @LNER]

Industrial action at LNER has now been cancelled.
However, our revised and reduced timetable for Saturday 31 August and Sunday 1 September will remain in place. Further information here...https://t.co/64wKWvqcpn.

[Martin Stonehouse @mdstonehouse]

@RevRichardColes As someone who works in the rail industry and in the field of IT, I really hope their parents follow you on here and put 2+2 together! 🤭

[David Horne @DavidHorne]

Here’s why the East Coast main line is closed today between Peterborough and Grantham and our advice to @LNER customers is do not travel.

The @networkrail overhead line teams are working on all four lines repairing the damage caused by last night’s incident. We expect this to take several more hours due to the extent of the damage. Service disruption is expected to continue until the end of today.

If you have a ticket for travel today, you can use it to travel on 11 or 12 December. No need to cancel or rebook. Or you can get a refund from where you bought your ticket. More advice: https://t.co/6yYGHjH5GN. Sorry once again for the disruption this is causing.

Thanks to 📷 @RiggerMortiss for the photos.

[Martin Stonehouse @mdstonehouse]

Please note!

[Martin Stonehouse @mdstonehouse]

@LNER For obvious reasons, I can’t win this 😉 but here’s my submission anyway! York Minster and city skyline from the campus of York St John University.

[Martin Stonehouse @mdstonehouse]

@rail_away You beat me to it!