Michelle Hocknull

mainly tweeting about #music #funnystuff sometimes #customerinvolvement and worky things, all views are my own

[Michelle Hocknull @mhocknull]

@virginmedia - really!! my Internet is supposed to be super fast and over 100mbps - tried chat online keeps crashing?? I've rebooted and done tests what is going on??? #fedup #virginbroadnamd #wtaf

[Michelle Hocknull @mhocknull]

@D7VYD Both parties in the wrong! So distressing to watch - Sad state of affairs

[Michelle Hocknull @mhocknull]

@virginmedia Mine is affected had been working fine since 9am but is now intermittent :(

[Michelle Hocknull @mhocknull]

@bearz1066 @virginmedia Yep down in B66

[DowndetectorUK @DowndetectorUK]

User reports indicate Virgin Media is having problems since 1:41 AM BST. https://t.co/YHseg8sHrH RT if you're also having problems #VirginMediadown

[Michelle Hocknull @mhocknull]

@grainbroadband what a joke, started work to lay cable over a week ago and our road still looks like a demolition site right outside my house taking up a parking space we have to pay for!!! Ffs

[Michelle Hocknull @mhocknull]

@RonMooreMoreRon We said exactly the same thing 🤣

[Michelle Hocknull @mhocknull]

@guymartinracing Loving this programme so far!! I'd love to have a pint with @guymartinracing and a good chinwag about this 😀

[Michelle Hocknull @mhocknull]

@HelloFreshUK is you're app down? It won't let me login

[Michelle Hocknull @mhocknull]

@eddie_con1 @HiveHomeUK Know exactly how you feel was on for 40 minutes to be answered and cut I
Off straight away... fuming

[Michelle Hocknull @mhocknull]

@HiveHomeUK I'm fuming Last night my hub went offline, I tried the troubleshooting tips to be told that I needed to call you to get it sorted. Totally useless unreliable customer service! Called cut off!
Can someone please get me back online #complaint

Get Outlook for Android

[Michelle Hocknull @mhocknull]

@TNLUK Am I the only one who has no idea what she says to him at the end? Lol

[Michelle Hocknull @mhocknull]

I have never felt so angry and upset by the verdict - really how did that happen no wonder crime is on the up...#24hoursinpolicecustody

[Michelle Hocknull @mhocknull]

@barbzinsa @sallynugent @BBCBreakfast @OwainWynEvans @JohnWatsonSport @mrdanwalker It's amazing isn't it looks fab! Dress envy!

[Michelle Hocknull @mhocknull]

@sallynugent @BBCBreakfast @OwainWynEvans @JohnWatsonSport @mrdanwalker Love your dress, the colour looks fab on you!

[Michelle Hocknull @mhocknull]

@AudiOfficial @AudiFinance @AUDIFinanceHelp for a premium brand you've got terrible customer service! Trying to sort out what my service plan includes and what is left and been holding on now for 30 mins, service desk no help either - I'm bloody fuming! #crapcustomerservice

[Michelle Hocknull @mhocknull]

@Dreams_Beds fantastic customer service today from Carla. My mom is absolutely delighted that you made exchanging their faulty mattress so easy, she raved about how lovely you were! Well done #outstanding #greatcustomerservice #makingthingseasy

[Michelle Hocknull @mhocknull]

@FractalDoctor Erm... nope 😊

[Michelle Hocknull @mhocknull]

Shocking service from @BritishGas @BritishGasHelp @BritishGas_UKB trying to sort out my direct debit and on hold for 40 minutes so far... #terriblecustomerservice #really

[Michelle Hocknull @mhocknull]

@iMattSmart If you've been waiting for them to arrive since you were 10 I don't think they'll fit...