Ros

[Ros @mi66875129]

Shocking service! We can't get through to anyone for any sort of response or update. Club members aswel, appalling! We just want to know if / when we will get them so we can plan accordingly

[Gu @Gueditions]

@mi66875129 @britishairways Their CS team in India are not able to assist much, they hang up phone on customers. My found baggage took over 125 hours to deliver to me. AVOID BA!

[Gu @Gueditions]

@mi66875129 @britishairways Their CS team in India are not able to assist much, they hang up phone on customers. My found baggage took over 125 hours to deliver to me. AVOID BA!

[Ros @mi66875129]

I need help please respond @British_Airways #missingsuitcase #holidayruined

[British Airways @British_Airways]

If you have a question relating to your booking or you need assistance with something else, our team are online 24/7 to help you. Tweet us at @British_Airways to get started ✈️📱💬 #BritishAirways

[Ros @mi66875129]

Least they got their bags, 48+ hours later an no update on ours if they are even in the country as us. BA please help and respond 😭😭😭

[British Airways @British_Airways]

@DeepakTheDoc Hi @DeepakTheDoc, apologies for the delay in replying and that your baggage was delayed. We hope you weren't waiting for too much longer.
Katie

[Ros @mi66875129]

@British_Airways please can someone respond and help me get an update on our 6 cases that haven't made it to our destination and the tracking hasn't updated in 2 days

[Ros @mi66875129]

@British_Airways please please can someone help. Our flight was Thursday but our 6 cases weren't put on the flight, left abroad with no clothes an no information how or when to get our cases 😭😭😭

[Ros @mi66875129]

Where is my suitcase? @britishairways came away on Thursday and our 6 cases didn't get put on the plane. Where are they? No help as to how or when will get them. AVOID BA!!!

[Ros @mi66875129]

@BritishGas are you not releasing the £66 from the government funds from November?

[Ros @mi66875129]

@SamsungUK another day in which you schedule collection of my item but didn't turn up to collect it.. maybe will be 4th time lucky 🙄🙄

[Ros @mi66875129]

@SamsungUK after being a loyal customer for 15+years I cannot believe the shocking service & the fact I need to report to the @financialombuds

[Ros @mi66875129]

Will never order from @SamsungUK again. Worst service ever recieved. Issue still not resolved week later even though I call everyday an get told tomorrow, tomorrow 🙄🙄🙄

[Ros @mi66875129]

@BritishGasHelp I have moved house why will u not accept my meeting reading. Everyday I log it in the app then u don't register it and keep chasing me for readings.. getting fed up now. Just log one of the 5+ readings I have provided over the last week

[Ros @mi66875129]

@AdmiralUK easier to cancel my policy and take a new one elsewhere then change my address with admiral.. absolutely waste of my time and life! Fuming

[Ros @mi66875129]

Do not take a policy out with @AdmiralUK awful customer service. Select multi cover policy and get transferred to wrong department everytime!

[Ros @mi66875129]

@AdmiralUK give me strength, why is it so hard to change an address on my policy.. 1 hour later and 4th operator still not completed.

[Ros @mi66875129]

@loveholidays how do I speak to an advisor I raised a lead passenger change weeks ago.. the holiday is in 2 weeks!!!

[Ros @mi66875129]

Dont trust @jet2tweets to make your group bookings over the phone, make sure do online only. 3 days until flight and names have been spelt wrong 😤

[Ros @mi66875129]

Thought getting hold of BA was bad @jet2tweets is seeming just as impossible

[Ros @mi66875129]

3 hours on the phone to @jet2tweets for it to hang up the second the operator comes back onto the phone. Of course though they don't contact u back.. so another 3 hours on hold here we go again

[Ros @mi66875129]

@BritishAirwSUCK @britishairways Thankyou will speak to the credit card company see if I can charge back . The vouchers are just a scam as they can't be used I've tried entering exactly as the email states but it won't accept it and can't get through to book via a phone call 🙄

[Ros @mi66875129]

@BritishAirwSUCK @britishairways why are you making it impossible to use future travel vouchers, you've basically stolen our money as there is no way to get through to anyone to use them #scam #theif