@GlowGreenGB Powerwall 3 due to be delivered tomorrow,installed on Friday but have been told this is only a kerbside delivery. How am I meant to move 2 130kg boxes to a safe place to store overnight?Your call centres only suggestion was ask a friend for help-this isn’t reasonable
@parcelforce I posted an item on 3rd Jan, express24 and it’s still not arrived. Raised a claim on 15th Jan and haven’t had any response at all. The parcel is worth over £100 - what’s taking so long? You must know if you’ve lost it by now…
@ArgosHelpers@Argos_Online you might want to speak to this driver who was half driving in the hard shoulder whilst texting, and threw their phone onto the dashboard when they noticed we saw them today
@GWRHelp Thanks Kyle
It looks like the services from Taunton are still severely impacted, can we travel from alternatives such as Bristol Parkway or Chippenham if we can get there?
@GWRHelp I need to get home from Barnstaple to Paddington today - I see there are no services between Exeter and Taunton. Can I use my ticket on alternative routes of your own, or other train companies? (Eg I may be able to get a lift to Chippenham or Salisbury)
@easyJet Apologies Lulama I didn’t see this at the time, however there’s a more recent tweet from me regarding the claim for costs which you might be able to help me with
@easyJet our flight home from Bodrum is delayed by over 4 hours, nobody is here to speak to about food or drinks vouchers and even if they were, a €4.50 voucher wouldn’t even buy a single coffee let alone a burger which is 4x that for the cheapest option. Disgusting service
@easyJet your customer service is shocking. 7hr delay at Bodrum Airport where a single hamburger costs around £14 without a drink and your team think it’s acceptable to pay back just £12 for 2 people even though itemised receipts have been provided?
@OVOEnergy Hi Chelsea - I’ve spoken to my current supplier and asked them to re check several times but they assure me it’s set to ‘01’ which is just a standard domestic customer without Economy 7. We did have an economy 7 meter when we moved in, in October but it was replaced in November
@OVOEnergy im trying to join as a new customer but your staff and website keep saying I have an Economy 7 meter when I don’t. What do I need to do to get this fixed?
@BritishGasHelp@OVOEnergy I have a British Gas smart meter (SMETS2 I thing) that hasn’t shown usage on IHD or been able to send readings back to British Gas ever since it was fitted 6 months ago. Will it work or will you replace it if I If I switch to Ovo Charge Anytime?
@OVOEnergy hi I’m looking to get an EV charger fitted and switch supplier. Can you confirm if your Charge Anytime tarriff is compatible with Ohme ePod - it’s not listed on your site but I found a forum which suggests it is compatible
@virginmedia Unfortunately it seems the change to 13th didn’t go ahead - I’m glad I called to check and didn’t wait in all day. It’s a bit disappointing to have so many problems right at the beginning hopefully it will be better from here onwards
@virginmedia having problems with an install I’ve booked for Big Bundle with Emergency Backup line due to having a disabled person in the house. Online said £0 setup £0 installation but 1st bill has £30 charge. I’m assuming it’s for the backup line but your staff seem confused!
@TalkTalk after an ongoing fault your team recommended I change provider as it’s something you can’t fix.I arranged a transfer for 20th March to Virgin but you disconnected my service 10 days early.Neither retentions or tech support are able to fix this. Help!
@virginmedia During the call they also bought the install date forward a week (which is much appreciated) but the new install date isn’t showing when I log in. Is this to be expected until it’s confirmed by the engineer?