MC Hammer

[MC Hammer @millycaisley]

@virginmedia No call back or email.

[MC Hammer @millycaisley]

📢 @VirginMedia, how many times can you schedule a call-back but not follow through? Charging me for an unauthorized service for 6 months is shocking. Promised a call/email today to resolve this, yet nothing... again. #DisappointedCustomer

[MC Hammer @millycaisley]

@virginmedia @virginmedia She promised before the end of COB today, so not really the case - or else I wouldn't have come to tweet. I couldn't be more disappointed or pessimistic about this issue being resolved, well and truly scraping the barrel at this point. Have a great evening.

[MC Hammer @millycaisley]

@virginmedia @VirginMedia Thanks for responding. 1st call-back promise: 11th March (7-9 working days). Again in May (3 working days) and today, no follow-up. Tried all methods on the link, except posting a letter. Any other way to resolve this breach of consumer rights? #CustomerService

[MC Hammer @millycaisley]

@virginmedia @VirginMedia Thanks for understanding. The call/email was promised by "Charlotte" a manager on your customer relations phone team.. If they won't help me, and you can't help me - who can? Please advise if there exists an avenue to provide actual resolution promptly?

[MC Hammer @millycaisley]

@virginmedia @virginmedia Thanks, but it's frustrating that the issue remains unresolved. Yes, it's a complaint regarding the unauthorised service charges for 6 months. I appreciate the link, but what I need is prompt action and resolution. Can we prioritise resolving this matter?

[MC Hammer @millycaisley]

@campfr3ddy @virginmedia @Hyperoptic @campfr3ddy If you're ditching Virgin for BT, here's a heads-up: Demand written confirmation when canceling Virgin Media. They sneaked me into an unauthorized contract, charging £60/month for zilch! 6 months later of zero help, false promises, and plain ignorance.

[MC Hammer @millycaisley]

@Anne49239189 @virginmedia Hi @Anne49239189 sorry you're dealing with this. I'm having the exact same issue with @virginmedia but am being ignored despite so many calls to customer service. Can you let me know if you make any headway, I've been at this for 6 months.. Goodluck

[MC Hammer @millycaisley]

@Luk3________ @virginmedia @sky @Luk3________ if you're considering leaving Sky, make sure you request written confirmation when canceling Virgin Media. They signed me up for a new contract without permission and charged £60/month for nothing - no help #AvoidVirginMediaTroubles

[MC Hammer @millycaisley]

@Lone_Gamer3k @virginmedia 2 things @virginmedia are great at - charging you for nothing, and lying to customers 🥰

[MC Hammer @millycaisley]

@Lukecrocker11 @virginmedia 📢 @lukecrocker11 Switching to Sky sounds like a great idea. FYI when canceling Virgin, ask for written confirmation (from a manager, apparently only ones who can email - JMJ). Otherwise, you could get signed up for a new contract, charged £60/month for nada! Disgraceful.

[MC Hammer @millycaisley]

@CardiffPropert1 @JiffyRugby @virginmedia How is it legal? They signed me up for a new contract without permission and have spent hours and hours on hold and listening to them admit fault... 6 months later and still all I get are empty promises for a call-back, and money leaving my account @virginmedia get it together?

[MC Hammer @millycaisley]

@JDMPon3 @virginmedia goodluck getting a human to help you on this one - I've been charged for the past 6 months having cancelled in July. They've admitted they're at fault and schedule a resolution call - funnily enough they never do call back - time to call the ombudsman

[MC Hammer @millycaisley]

@zoethom101 @AvantiWestCoast @zoethom101 @AvantiWestCoast can confirm it smells ungodly 🤢🤢

[Olivia Caisley @livcaisley]

Following his tense exchange w/ @aclennell, I asked Scott Morrison to explain how he knows about an anonymous press gallery HR complaint but was never told by anyone in his own office or @lindareynoldswa' about a rape on her ministerial couch. Watch his response... @australian

[roula khalaf @khalafroula]

Why isn’t the UK joining Erasmus, the programme that supports education, youth and sports?

[The Hollywood Reporter @THR]

THR cover: @MMFlint takes aim at the president (and Nancy Pelosi … and Harvey  Weinstein …) and those actually responsible for the president's rapid rise to power (hint: It's Gwen  Stefani) https://t.co/kNyxD2pMJ6

[MC Hammer @millycaisley]

There may be some Contagion themed questions in the film section of this weeks fam-quiz 🙅🏼‍♀️🤦🏼‍♀️ 🤒😷🗣🦠 🇸🇪👩🏻‍🤝‍👨🏼🚏🚗

[Olivia Caisley @livcaisley]

My folks live in Sweden and in what has been a strange role reversal, I’m now the one grilling them about their social interactions and encouraging them to stay at home. Turns out parents will be parents and they’ve gone on a road trip down south. If only I could ground them 🙃

[MC Hammer @millycaisley]

@Deliveroo @uk_deliveroo is it possible to star and fave restaurants? If only there could be a steadfast shortcut to make ordering from @papabenitos SE even quicker😍 🍕🤤