Emma Smith

[Emma Smith @mrs_smith1982]

@ScottishPower how can I stop your cold callers from coming to my home? They come regularly and are so pushy. I know Scottish power exists and if, in the unlikely event I want to switch, I will do it without the need for being pressurised on my own doorstep

[Emma Smith @mrs_smith1982]

@RoyalMailHelp my parcel was due to be delivered on Thursday, at one point live tracking showed it as 5 stops away but it never turned up. Tracking still says it’s due to be delivered on 30/10 - where is it?

[Emma Smith @mrs_smith1982]

@MountainWHouse just ordered my daughter a fleece jacket and paid £2.50 for delivery to store only to be notified 45 minutes later that it’s ready for collection. It’s obviously been picked in store so what did I pay the delivery charge for exactly?

[Emma Smith @mrs_smith1982]

@AppleSupport my new iphone 15 has developed a hardware fault after 9 days of owning it. Visited Apple store and they won’t replace the phone as it was paid for by finance so it’ll have to be repaired. This doesn’t sound very fair!

[Emma Smith @mrs_smith1982]

@BadRhinoUK Thank you 😊

[Emma Smith @mrs_smith1982]

@BadRhinoUK I need to partially return an order placed on 09/12/2023 however I can't request a return as it says it's passed the returns time. Your website says I can return up until 14/01/2024 so how do I do this?

[Emma Smith @mrs_smith1982]

@firstdirecthelp are you able to tell me the status of my current account application?

[Emma Smith @mrs_smith1982]

@whatsontvuk @Iamtheonlychris 😂😂

[Emma Smith @mrs_smith1982]

@hsamueljeweller hi, I need to speak to someone regarding exchanging earrings bought as a birthday gift.

[Emma Smith @mrs_smith1982]

@RachelGibbs2009 @CarShopGB I got mine the day after I tweeted funnily enough! Try leaving a Trust Pilot review, they replied almost instantly asking me to discuss the matter further (I didn't as there was no point and I’d got my refund). Good luck!

[Emma Smith @mrs_smith1982]

@CarShopGB still waiting for the refund of my £99 holding payment after I was told it would be processed immediately. Drove to your Swindon branch, which took an hour, only to be told the car had been sold.

[Emma Smith @mrs_smith1982]

@BandQ tried checking out as a guest but being told I already have an account, can’t remember the password so requested a password reset but I haven’t received an email (checked my junk folder). Really need to order something 😬

[Emma Smith @mrs_smith1982]

@MrNickKnowles @Iamtheonlychris

[Emma Smith @mrs_smith1982]

@nikestore I need to return an online order but the only options were in-store return and Royal Mail. I had a CollectPlus label included with my order so am I able to use that instead?

[Emma Smith @mrs_smith1982]

@IKEAUKSupport I went to order a spare part on your website but it is out of stock and there’s no alternative. Do you have any suggestions how I could get hold of this? It’s part number 139275 for the Busunge bed.

[Emma Smith @mrs_smith1982]

@OctopusEnergy unable to submit my meter readings online, should I keep trying or is there another way I can do it?

[Emma Smith @mrs_smith1982]

@FootLockerEU my order was delivered today and, as no one was home, it was signed for by my front door apparently. Unfortunately when I got home the parcel was no longer there! Help please

[Emma Smith @mrs_smith1982]

@Iamtheonlychris Fml 🤦🏻‍♀️

[Emma Smith @mrs_smith1982]

@PittvilleSchool @Rubyjade_xo

[Emma Smith @mrs_smith1982]

@ClaytonGlass not impressed with one of your charming drivers today in Cheltenham. Dangerously pulled out in front of me on a busy road and he decided it was my fault so shouted abuse at me. Classy 😡😡