nimbl help

Building financial confidence of young people. Need help? Send a tweet, call 02476 994 000, or email [email protected]

[nimbl help @nimblhelp]

@kazw1073 @ParentPay Hi, thank you for contacting ParentPay. If you are having issues logging in, please contact us at [email protected] and we can help further. If you already have, one of the team will be in contact soon. Thank you.

[nimbl help @nimblhelp]

@amprev9 @ShopifySupport @ParentPay @ParentPayGroup Hello,

I'm afraid that in order to comply with our new security regulations, we are no longer able to provide support via social media platforms.

So that we can assist you, could you please send your support request to [email protected]

Thank you.

[nimbl help @nimblhelp]

@Seesome27 Thank you for getting in touch. 

Unfortunately, we only have the facility for one parent with one stored debit card and one set of login details.

We have a facility for our accounts to receive payments from non account holders through our gifting facility

[nimbl help @nimblhelp]

@dominicbritt Hello Dominic,

To safely access and discuss your account, can you please contact us via email at [email protected] (mailto:[email protected]) from your verified email address or call us on 02476 994 000.

We will then be able to assist you, Thank you

[nimbl help @nimblhelp]

@Ellwood73Mark Thank you for contacting nimbl,

In regards to this, please contact us via email at [email protected] or give us a call on 02476 994 000 and we'll be more than happy to assist you.

I hope this helps.

[nimbl help @nimblhelp]

@bashaa In regards to this, it should work as normal at the ticket station and ticket offices in the underground station.

If you could send in your query via email to [email protected] we can get this looked into for you.

I hope this helps.

[nimbl help @nimblhelp]

@bashaa Hi ,

Thank you for contacting nimbl,

In regards to your query, the nimbl card does not not work on the contactless barrier at Transport for London's underground stations, this is because the contactless barrier would look to charge an adult fare by default.

The card shoul...

[nimbl help @nimblhelp]

@FPfende @nimbltalk Hi ,

Thank you for contacting nimbl,

In regards to this, please send us your query via email and we'll be more than happy to assist you with this.

I hope this helps.

[nimbl help @nimblhelp]

@PaulTheDesigner Hello Paul,

The nimbl card is powered by Mastercard and is accepted in over 32 million in-store and online locations worldwide. For overseas transactions, they will incur a foreign currency transaction of 2.95% and there is a £1.50 foreign withdrawal charge.

Thank you

[nimbl help @nimblhelp]

@xolanisillah Hi ,

Thank you for contacting nimbl,

In regards to this, please send us your query via email to [email protected] and we can get this looked into for you.

I hope this helps.

[nimbl help @nimblhelp]

NOTICE: We are making an additional improvement to our mobile and web app and have a planned outage on 24.08.2020 from 22:00-01:30. #nimblcards will remain unaffected

[nimbl help @nimblhelp]

@71929399L Good morning,

Thank you for contacting nimbl.

If you can please contact us via email at [email protected] (mailto:[email protected]) or call us on 02476 994 000 and advise us of how much you would like to withdraw, we can then do this for you.

Thank you

[nimbl help @nimblhelp]

@CaroleWhittle Hello Carole, 

So that we can access and view your nimbl account, can you please contact us via email at [email protected] (mailto:[email protected]) or call us on 02476 994 000?

We will then assist you with this issue once we receive your email.

Thank you

[nimbl help @nimblhelp]

@daviesgarethwyn Good afternoon,

So that we can take a look into your account and solve this for you, can you please contact us via email at [email protected] (mailto:[email protected]) or call us on 02476 994 000?

Thank you

[nimbl help @nimblhelp]

@jb_gwala Good afternoon. 

Could you please contact us at [email protected] or call us on 02476 994 000? We will then be able to access your nimbl account and take a look at the issue to help you resolve this.

Thank you

[nimbl help @nimblhelp]

@janczek Thank you for contacting nimbl. Our number is 024 76 994 000. This telephone number is currently working. Please can you reattempt calling us?

[nimbl help @nimblhelp]

@indsinha @ParentPay Hi, Our offices in Pune will be opening in August 2022. Unfortunately they will not be open to visitors before then. The location will be here: https://t.co/mRN6AMLXea

[nimbl help @nimblhelp]

@JodiBartle @nimbltalk , I'm sorry to hear that you're unable to top-up. For us to assist with your query, please direct message us with your verified account email address. We will then be able to locate your account and assist with your query.

[nimbl help @nimblhelp]

@didntknow22 Thank you for contacting nimbl,

I can confirm that we are currently facing no issues with funds being added into the nimbl parent account.

In regards to this, please send us your query to [email protected] and we can look into this for you.

I hope this helps.

[nimbl help @nimblhelp]

@JaynexTx Hi Jayne,

It looks like you may need to update the nimbl apps. Once this has been done, you or your son should be able to accept the challenge.

If you would like to know who needs to approve this, please contact us via email at [email protected] or call us on 02476 994 000.

[nimbl help @nimblhelp]

@aprilkim1993 Thank you for contacting nimbl,

In regards to this, please send us your query to us via email to [email protected] and we'll be able to look into this for you.

I hope this helps.