Neil Kane

[Neil Kane @nkaneplc]

@TheOfficial2XU can you please update me on the status of my return? It’s been a few weeks now.

[Neil Kane @nkaneplc]

@OnlineChat34109 Sounds legit 🙄

[Neil Kane @nkaneplc]

@DFS placed an order two weeks ago but still had no confirmation, just the credit agreement. Can you please look into this to clarify what is happening?

[Neil Kane @nkaneplc]

@ResponseTm525 Scam

[Neil Kane @nkaneplc]

@OctopusEnergy I’m getting delivery failed email response when sending to [email protected] . How can I get in touch?

[Neil Kane @nkaneplc]

@CalvinKlein Unhappy with the quality of my recent order. Please get in touch.

[Neil Kane @nkaneplc]

@relationspageCs @BootsUK

[Neil Kane @nkaneplc]

@relationspageCs Following

[Neil Kane @nkaneplc]

@BootsUK my bonus points were not awarded following a recent online order.

[Neil Kane @nkaneplc]

@Debenhams my bulky order is saying dispatched but I’ve not tracking information, and no idea when it is due to be delivered. Please advise.

[Neil Kane @nkaneplc]

@DEWALTtough @BandQ my miter saw (DWS773) has come without one of the four rubber core plugs on the bottom- which is causing it to be unstable. Can you please supply a replacement?

[Neil Kane @nkaneplc]

@sainsburys Hi- Your online checkout has applied a delivery cost to my order for tomorrow morning, despite me still having an active delivery pass. Please can you see that this is refunded.

[Neil Kane @nkaneplc]

@virginmedia another unacceptable customer experience. I’ve been billed for the privilege that you’ve replaced my faulty hub. Please resolve immediately.

[Neil Kane @nkaneplc]

@OfficialFPL Virgil defensive contributions remained at 6 the entire second half? Made at least 4 clearances in the last 10 minutes 😂 has the tracking failed?

[Neil Kane @nkaneplc]

@nextofficial what a waste of my time that your quality control is such that you have two products in the same line, that have a totally different sizing and fit. Please discuss how you can refund me without wasting any more of my time.

[Neil Kane @nkaneplc]

@virginmedia now 7 days without WiFi signal and the best you’re offering is an engineer in 9 days. This is beyond unacceptable. A UK manager please contact me immediately.

[Neil Kane @nkaneplc]

no WiFi signal from the hub and cannot detect the hub from any device.

[Neil Kane @nkaneplc]

@virginmedia not listening to my problem and live chat are no help. refuse to resolve my hardware issue due to on-going local outage which has already been days and still expected for another 4 days. Someone needs to pick this up and escalate that an engineer is sent same day!

[Neil Kane @nkaneplc]

@virginmedia Shocking response. Patronising and unhelpful. You’re not listening.

[Neil Kane @nkaneplc]

@virginmedia what is going on with my service? How is it acceptable in 2025 for there to be more than an hour of downtime? You’re currently estimating 5 more days! Get in touch now please!!