@tomhfh@OctopusEnergy@BritishGasHelp BG are a nightmare to deal with. I had a ‘ghost account’ that was attached to my flat. 6 years to sort out. Bailiff threats for a serial number of a meter not even connected to the block. I’m not even convinced it’s sorted they’ve admitted the bill is for somewhere 40 miles away
@markbax4166@seetickets@MoneySavingExp@WhichUK@MartinSLewis Same boat. If I look at my account and choose refund Seetickets say they’re not responsible. But under their general FAQ it states that refunds are processed normally within 28 days. 🤷🏼♂️
@BritishGas I’d like a phone number to actually speak to someone in authority, not a chat or call centre. Complaint number 51664946. For some time now is six years 🤦🏻♂️
@BritishGas how do I contact senior management? I’ve raised a complaint that’s NOT being dealt with properly. I’ve had the complicated issue since 2020 and I keep getting demands for two accounts that aren’t for my account number or even the serial # of the meter!
@BritishGas I’m receiving a bill and now being threatened with debt collectors AGAIN for an account and meter with a serial number not even connected to my property. This has been going on since 2020 and I’ve raised this at least seven times
@BritishGas waited all afternoon for your engineer. Booked between 1300-1700. No show! Why can’t you give out a telephone number rather than relying on a chat app. Your representative confirmed the booking “Friday 23rd March” we weren’t off to a great start there were we?
@AnthonyAinsdale Every political party lies to get in and then blame the last lot! They’re only in it to look after themselves. All of them with their heated second homes