Paul Crane

Operator. Multi-business owner. Veritas Endeavors | Hallmark Homecare | KE Construction.

Most business problems are process problems.

[Paul Crane @paulcrane]

@jamesonhaslam Raising my hand. At Veritas Endeavors we invest in small businesses, build the back office and then scale from there.

[Paul Crane @paulcrane]

@ChadMPeterman 💯 Treat it as a part of the sale.

[Paul Crane @paulcrane]

@PrivatEquityGuy A company that can't survive an afternoon without its founder isn't a platform. It's key person risk with a P&L attached. Whether the founder will listen deserves as much diligence as the financials.

[Paul Crane @paulcrane]

@SMB_Attorney An earnout is the buyer telling you they don't believe your numbers yet. If a seller needs that money for the deal to work, they've already priced it too high.

[Paul Crane @paulcrane]

Three questions for a week that’s getting away from you:

1. What’s in front of me today?
2. Which part of it do I control?
3. What is already working?

[Paul Crane @paulcrane]

@girdley Nobody hands out awards for fixing the process, but that's where the value is.

[Paul Crane @paulcrane]

@walkerdeibel Every task only the owner can do is a discount on the multiple. Buyers aren't paying for your hustle, they're paying for what keeps running after you leave.

[Paul Crane @paulcrane]

@PrivatEquityGuy People over model is the part most buyers learn the expensive way. A decent business with a team that owns outcomes beats a great model run by people waiting for instructions.

[Paul Crane @paulcrane]

@ChadMPeterman 💯

[Paul Crane @paulcrane]

@sweatystartup A few years ago my wife asked me if she could help me build my next business venture. The best hiring decision I’ve ever made was saying yes. She’s been in every business since.

[Paul Crane @paulcrane]

@markedlercpa Invoicing the same day the job closes fixed more of our cash problems than any software did. If it waits until Friday, half the details are gone and the customer is in no hurry either.

[Paul Crane @paulcrane]

Worrying about the economy feels like strategy. It isn’t. Your follow-up speed, your close rate, and how you treat the clients already paying you will move this month more than any headline.

[Paul Crane @paulcrane]

The rep you miss teaches more than the ten you make. It shows you exactly where the chain breaks. A business works the same way. Find the failure point and you’ve found the training plan.

[Paul Crane @paulcrane]

@seanheilweil Nothing gets easier when you procrastinate.

[Paul Crane @paulcrane]

@federicodonaton Deals that close are more listening than presenting.

[Paul Crane @paulcrane]

@EdWeeksJr The team is the business. A buyer who can’t tell you how he’ll treat them doesn’t understand what he’s buying.

[Paul Crane @paulcrane]

@seanheilweil 💯 If they can’t run it without you, it’s just a job with overhead.

[Paul Crane @paulcrane]

@ChadMPeterman Running multiple businesses at the same time forces this on you. You either write the process down and learn to delegate, or you become the bottleneck in all of them.

[Paul Crane @paulcrane]

Patience or forcing? Four checks:

1. What did you learn this month? Nothing new means you’re repeating.
2. Are you adding information or just hours?
3. Is the customer buying it, or only you?
4. What isn’t getting tested while you wait?

Drop the method. Keep the goal.

[Paul Crane @paulcrane]

Most operators are drowning in numbers and starving for conclusions. The report doesn’t decide anything. You do.