I really despise any @SFMTA_Muni vehicle that is wrapped in ads in a way that obscures the windows. I feel safe on #sfmuni when I can make an informed decision about the least dangerous/crowded/drama-filled spot in the split second I have.
Hey, @United I spent 214 phone minutes and about 900 text chat minutes last week trying to resolve some issues. I can't face starting from scratch. Any way to have a human *based in the US* contact me without starting from scratch now that our trip is over?
@ouraring I've reached out about 10 times to your help center, received 20+ emails from bots, saying they can't help me. Reaching a human is not part of the plan.
Thereโs a Marlins fan across the aisle from us wearing a T***P 2024 tshirt here at the #sfgiants game. Among the most shocking things Iโve seen in SFโ
Wow, a scam account whose text looked just like @unitedโs CustServโs responses to problems trolled to get me to DM them my WhatsApp. If you know me at all, you know Iโm pretty scammer savvy, but this one is new to me. Account is @_BettsVManager
@_BettsVManager Hey @united This @_BettsVManager account is a scammer impersonating your customer service, and trolling Twitter to target your customers
Half my Twitter feed is griping about @united but FA Sherrie at SFO right now is going so far above and beyond, while not even on duty, to help a young traveler with a crisis trying to get to her fam earlier. ALL HAIL FA SHERRIE.
Young woman in US for first time, heroic FA Sherrie talked to her parents on the phone, walked her to closed gate where an agent could help her, since physical Cust Serv is faaar. @united
Got on W-bound J at VanNessโ driver continued straight onto the N tracks out of the tunnel. Much WTFing. Driver: Oops! Missed my turn! @SFMTA_Muni@munidiaries