exciting day today -- we're announcing Envoy Workplace ✨and our space occupancy analytics 📊! Envoy will integrate into building security systems and WiFi controllers to passively and redundantly measure foot traffic globally in all of a company's buildings, with new levels of accuracy. 🧪 https://t.co/xWFfpu2pSD
@jasonlk Hire great CSM team. Survey 1-2x/year and for sure 6 months prior to renewal. Ask NPS question. Ask renewal intent question. Monitor usage. Monitor escalations. Monitor executive changes and do immediately relationship rebuild when they happen. Watch for sponsor changes.
One of my favorite investments was seeding @envoy — @LG is a special CEO, really a builder's builder. Want to really SEE a leader? Watch how they handle adversity.
New video drop: @garrytan sits down with @lg to discuss how @envoy successfully pivoted the business during the pandemic. "Chase the thing that everyone runs away from because if they don't run away, it won't be worth it." Watch here: https://t.co/v5Oau51M6O
In this mini-clip (linked in the thread) @lg talks about why it's so important for leaders to *insist* that people disagree with you. And, that people need to take risks and be proud of their mistakes in order to grow and accomplish big things. 1/3
Time flies when you're meeting with coworkers, getting work done, and having fun! (That's the saying, right?)... Check out this timelapse capturing the "meeting room shuffle" in our SF office
Move faster. Slowness anywhere justifies slowness everywhere.
2021 instead of 2022. This week instead of next week. Today instead of tomorrow.
Moving fast compounds so much more than people realize.
Biden has taken the lead in Michigan, according to the AP
Along with AZ, NV and WI, he now leads in states worth 270 electoral votes--the number needed to win
https://t.co/8bdQchP5zB
The first day of our annual customer conference, #inhouse2020 , is in the books!
We had an incredible lineup of speakers from Twilio, Zscaler, Veolia, Cardinal Health, OpenDoor, PG&E, Vinson & Elkins, and more share their learnings to the over 400 orgs in attendance. ThankU! 💪
Crucial article in The Atlantic.
"Let us not hedge about one thing," @bartongellman writes. "Donald Trump may win or lose, but he will never concede." Who will stop him from throwing the election into chaos? https://t.co/0wbC41clYk
Today, I #choosedemocracy. This fall, it's going to be up to us ("We, the people") to make sure our election is free and fair. I'm personally ready to do what it takes to defend our democracy, and I hope you are too. Let's get ready together --> https://t.co/WdNk7jh5tl
Thinking like an investor can help an entrepreneur prepare to raise funding. Learn from @jimfranklin on this online event https://t.co/eaYNcTdFUd. via @founding
👇 We solved this epic problem...
"In 2015, for example, in an interview with this blog, celebrated U.S. Judge John Facciola described the cost of discovery as the greatest challenge to the administration of justice in the country." @logikcull
https://t.co/O5tK3C3hiB