Any tips on contacting @WestJet when it wont let us check on online saying no eta but I have an eta?! No answer on the phone, chat is just a bot. Flight already got changed so we lose our last morning (not enough to be able to cancel it without penalty 😭) & now this faff!
Spot the seal! All my novels are set by the sea, including my latest ‘The Stranger In Room Six’ about Belinda who accidentally murdered her husband. Published by Penguin. Available in supermarkets, bookshops and online. Or here is a buying link. https://t.co/efAeI0FLXi
@bandq_help I finally managed to speak to someone after 1 hr 3 minutes by which point the message saying someone will take my call soon etc became beyond disingenuous.
Thanks for responding here. I will contact if I dont get the reply I have been promised within 72hrs!
@bandq_help On hold for 47 mins to cust service about a home delivery. Can I arrange a call back as this is just not good enough! Especially as its about a return that instead of giving me clear instructions on how to return, I keep just getting offered extra discount to keep it!
📚 PROOF GIVEAWAY! 📚
I’m giving away one✨ LIMITED EDITION ✨ proof of my new thriller, THE WILDS! (Out July 16th)
TO ENTER:
✨ LIKE and retweet
✨ FOLLOW (if not already!)
Winner will be selected at random and announced Friday 19th of April!
🇬🇧 UK PUBLICATION DAY! 🇬🇧
It’s UK pub day for the paperback of #TheRetreat (excuse the slightly hay-fever struck watery eyes in this photo!)
A huge thank you to my lovely agent @ce_seymour & the team at Penguin for their work on the book, thrilled to see it out in the world!
@HolidayExtras finally get through and now it sounds as though I have been put on hold and the call is still connected but the operative is not there! Trying to get a quote to change my booking as the shuttle time isnt suitable for me
@HolidayExtras Been on hold for 1hr 10 mins and started off at queue position three. The webchat agent said I had to phone. Travelling tomorrow! Can I arrange a callback as this is ridiculous service!
Been on hold to @BritishGasHelp for over 10 mins trying to make a complaint about the poor service I just received. So now I still havent managed to get what I wanted to do done, and cant speak to anyone. Terrible!
@Bookish_Becky @laurajm8@LittleBrownUK Hi, if its not too late, I would love to be considered for a copy of this?? My bookstagram blog is @westcountrybumkinbookworm on Instagram 😁 📚