Mike Pokraka

[Mike Pokraka @pokrakam]

@SW_Help Thanks!

[Mike Pokraka @pokrakam]

Hey @Meta it's been 92 days, 51 emails and counting to try to resolve a simple app purchase for my son's long past birthday. Your support is desperately broken.

[Mike Pokraka @pokrakam]

@Meta Your "support" is abysmal. 89 days, 45 emails and counting just to try to purchase an app for my son. Asked 5 times for official complaint channel and flat out ignored, request not even acknowledged.

[Mike Pokraka @pokrakam]

@EE @EE just tried again and the on-hold robot told me "the team aim to answer your call within 30 minutes". You really don't want any new customers, do you?

[Mike Pokraka @pokrakam]

Still on my mission to get a new mobile phone contract. Doesn't anyone want my business or is customer service just nonexistent? Been unable to talk to a human to get a quote from @VodafoneUK , @O2 or @EE since Saturday. (disclosure: I tend to give up after 10 mins on hold)

[Mike Pokraka @pokrakam]

@EE Thanks, but they’re the ones I gave up on after 10 minutes waiting

[Mike Pokraka @pokrakam]

Wow so after crappy service from @VodafoneUK I tried @O2 and got told I can't use my Apple Watch with O2, they only support it if bought through O2. What happened to companies being interested in providing a good product and good service?

[Mike Pokraka @pokrakam]

Hey @VodafoneUK I've been trying for almost an hour to talk to someone about getting new contract but your customer service robots keep making excuses why I can't talk to a human. I got told at 5pm that they are only available until 8pm or just nobody is available and hung up.

[Mike Pokraka @pokrakam]

@LarsHvam And why do we need parentheses around a whole expression?

[Mike Pokraka @pokrakam]

@LarsHvam And weird mixed-Hungarian notation with locals prefixed and import/changing not. If we only do partial prefixing then it should be the other way around, as SAP Help recommends for the last 10+ years.
Plus the comments added by the department of the bleeding obvious.

[Mike Pokraka @pokrakam]

@JelenaAtLarge In short: If your rule scenario is based on premise or private cloud, use BRFplus. If you're interacting with other BTP components use BTP rules.

[Mike Pokraka @pokrakam]

@JelenaAtLarge Still very much alive in S/4 on prem and private cloud. Heavily used for S/4 on prem output management. BTP Rules share a lot of the constructs and partially compatible. Note 2509401 maps BRFplus to BTP, it's a bit older and refers to BTP as SAP Cloud Platform Business Rules

[heliconialabs @heliconialabs]

Get an overview of your #ABAP package structure. Diagrams with ingoing and outgoing dependencies are now generated by https://t.co/6k9J5AjVUI

Live Demo: https://t.co/CNOcm3r9Q1

#abapGit, #abaplint, #CI, #CICD, #continuousintegration

[Mike Pokraka @pokrakam]

@ExperianExperts @Experian_UK Thanks, your support already gave me that. Checked other agencies and it's funny that @EquifaxUK and @TransUnionUK recognise my remortgage in November without impact on my score. As I said, your systems may have some quirks, but it's service that makes the real difference.

[Mike Pokraka @pokrakam]

Wow, @Experian_UK @ExperianExperts you dropped my credit score a whopping 74 points after remortgaging to a better deal. Your support agreed it wasn't right but refused to update. Things can go wrong, but it's how you fix it that counts. Pointless subscription now cancelled.

[Mike Pokraka @pokrakam]

@skeohan @ExperianExperts Yep, not a fan of any of that, the ‘big three’ hold a frightening amount of info, that’s part of the reason I kept a subscription. My main reason is identity theft / stuff opened in my name, but if they can’t adjust scores then their service is pointless.

[Mike Pokraka @pokrakam]

@ExperianExperts @Experian_UK Same robot reply as I got from your support. Its not so much about the score, but about common sense. It’s a remortgage. One account closed and another opened. If your support can’t override it then I’ve been paying for a pointless service without the advertised ‘premium support’

[Mike Pokraka @pokrakam]

@se38 Absolutely, even though the UI is horribly dated by now. It shares the same concepts as cloud platform rules, there’s also a note on portability out there.

[Mike Pokraka @pokrakam]

@AmazonHelp To be clear, I can accept they leave packages there when nobody is home. Fine by me, your risk. But not even bothering to take 2 seconds to ring the doorbell is just poor.
Other issue is that they're all logged as "Parcel handed to resident". Lies!

[Mike Pokraka @pokrakam]

Hey @AmazonUK is it just me or do your drivers have a new policy to just leave packages on doorsteps? It was bad enough when they just dropped it, rang the doorbell and bailed, but most recent deliveries they didn't even bother to do that.

[Mike Pokraka @pokrakam]

@AmazonHelp Thanks have done. It's a sad state of affairs when I need to put a special delivery instruction on my account to please ring the bell. I checked my last 4 deliveries' video and every single one was just dropped on the doorstep. All different drivers.