Phil R

Principal Engineer, Customer Success

[Phil R @ppslim]

Got my first @TooGoodToGo bag today that makes me just want to throw it away. Worse, I bought two bags, yet it came with an odd number of items, all of a single product, and barely of a total quantity than you would get with a single bag. Yeah, not going there again

[Phil R @ppslim]

@Barclaycard No thanks. After 2 years, I see this as you being unwilling to engage, so excuse me if I feel entitled to not engage back. I am just going to await my final notice to this third complaint and take it to the FOS and see what sort of PR nightmare I can make of this for you

[Phil R @ppslim]

@Barclaycard 2 years, 2 months, 20+ days. That's how long you seem incapable of resolving my account problem. I have to chase you, you barely update me. Each formal complaint it closed with promises of improvement. So here I am raising the 3rd complaint for the same problem

[Phil R @ppslim]

@ZenInternetHelp what's happening with the sales@ email address? It's been about 2 weeks from acknowledgment without a response. Echat claims escalation twice. Should I take this as a sign to come and cut my losses? I can't call during your office hours, hence the email

[Phil R @ppslim]

@filipino_chino https://t.co/HXCU9GXafv

[Phil R @ppslim]

@OctopusEnergy Why is it conditional on receiving electronic marketing? That isn't giving me a choice to deny an optional consent.

[Phil R @ppslim]

@quidco how do I contact you when your messenger service is ignoring me? It wont let me start a new conversation, because an existing one is ongoing, yet the assigned person is active, but ignoring the messages.

[Phil R @ppslim]

@HMRCcustomers No, there was a change. You sent me an online letter Nov 4th, then an app notification and email in the early hours of Nov 5th. That was all fine. The problem is, your sending me duplicate app notifications and emails today stating there "is" a new message, but there isn't

[Phil R @ppslim]

@HMRCcustomers why do I receive duplicate alerts from your app and email, stating you have sent me a message, when there is no new message? This duplication occurs every time you send me a message

[Phil R @ppslim]

@filipino_chino have you seen the tailer for Crackoon?

[Phil R @ppslim]

@YLiveCommunity please fix the email spam associated with p027600 !!! - I've now had 6 emails for this one survey that just says closed when you view it. All the emails are less than 24 hours old.

[Phil R @ppslim]

@broadbandbuyer are you able to confirm if a product comes with a power adaptor? The quick ID is 18072. Although POE, it doesn't support 802.3af, which limits my use for it, but your listing doesn't help qualify it

[Phil R @ppslim]

@HMRCcustomers Not the push notification or email mentioned anything beyond a change has occurred. Clicking the notification took me to the 2024/25 PAYE tax year in the App. It shows no changes since the last on in early Jan (to which I received a notification on that last month). Nothing else

[Phil R @ppslim]

@HMRCcustomers I received an push notification from your app of a tax code change, as well as an email about it. But the App and online account show no such changes. Given it was a push notification, it has to be legitimate. What gives?

[Phil R @ppslim]

@StarbucksUK the new rewards program is terrible value for money. It looks like once my current gold runs out, that's it, I will lose it. The transfer to the new scheme is also awful. I have zero clue what I had star wise, and thus no clue if what I got in exchange is accurate

[Phil R @ppslim]

@Northpowergrid Yeah. You decided to once again send storm emails, that got delivered... after the storm.

[Phil R @ppslim]

@Northpowergrid I'm so confused. Why are you sending emails saying your prepared for "Storm Lilian", two days after the storm? Yep, you sound real prepared

[Phil R @ppslim]

@Northpowergrid Yikes. Seems working with your technology vendors worked extremely well, so well that 5 months later, you have done it again

[Phil R @ppslim]

@OctopusEnergy I am yet to receive a single one of this mystery emails, despite signing up for them twice!

[Phil R @ppslim]

@kentreliance the process you have for transferring between an old and new issue account should have died with the dinosaurs. The process is awful, and forces a saver to lose out of interest no matter what process you use.

[Phil R @ppslim]

@Morrisons what on earth is wrong with your website