@dzzy_dee@SouthwestAir@gary_kelly Not sure ? They do have need to have a training for all employees on how to properly treat and address passengers and equal treatment. They used to have excellent customer service. Some team members are amazing. However, horrific experiences recently
@dzzy_dee@SouthwestAir Yes it is sad they allow their employees to be rude, bully, harass and racially discriminate on passengers. I am sorry to hear you were mistreated as well. Southwest never used to be this way. Hopefully they get it together and someone assist us.
@AmericanAir Discrimination should have no place at American. Unfortunately, it does. Please have someone assist me. I have been begging for help since February 13th where I was called a monkey and referred to as "You People" by you employee a supervisor at SAN.
@gary_kelly@gary_kelly Please help me. I am being taken advantage, and racially discriminated on, by Jennifer at Baggage claim. No when will escalate the matter, they are denying me proper assistance. Please have someone assist me. Thank you.
@SouthwestAir Kayla please direct me to someone who can help me. Jennifer from baggage claim is rude & racist and they are not assisting with my claim. They will not escalate this matter. You are ignoring me, no one is helping me. Why does Southwest allow employees to discriminate on customers
@SouthwestAir Kayla please direct me to someone who can help me. Jennifer from baggage claim is rude & racist and they are not assisting with my claim. They will not escalate this matter. You are ignoring me, no one is helping me. Why does Southwest allow employees to discriminate on customers
@SouthwestAir I have an ongoing issue with a bag claim. They are being rude, taking advantage and discriminating on me. The agent Jennifer verbally abuses me & make racist comments. and refuses to escalate my concern to her manager. please help me immediately I have been begging for assistance
@SouthwestAir I have an ongoing issue with a bag claim. They are being rude, taking advantage and discriminating on me. The agent Jennifer verbally abuses me & make racist comments. and refuses to escalate my concern to her manager. please help me immediately I have been begging for assistance
@SouthwestAir I have an ongoing issue with a bag claim. They are being rude, taking advantage and discriminating on me. The agent Jennifer verbally abuses me & make racist comments. and refuses to escalate my concern to her manager. please help me immediately I have been begging for assistance
@AmericanAir
Why are you tolerating your employee Skylar Rose to racially discriminate against me and agree with the discrimination I endured from an agent at SAN airport? Please help me!
@AmericanAir
The agent handling my case did not take the situation seriously and disregard the whole racial discrimination matter. I was promised as a gesture of goodwill flight credit and a refund. I begged the agent by email to escalate the matter but they ignore me. Help!